Program Manager, Community Relations

2 months ago


London, Canada Canada Life Assurance Company Full time

**Job Description**:
This position is part of the Community Relations team and is accountable and responsible for the company’s national Employee Community Engagement programs, major corporately supported community events and drives, volunteer and fundraising policies, and oversight and co-ordination of department communications and reporting.

As the expert resource, the incumbent develops and implements a strategic plan, coaches, monitors, evaluates and reports on Employee Community Engagement activities for over 10,000 employees across Canada. Specifically, success is measured through the successful recruitment of volunteers and engagement of employees through a variety of team building and volunteer-oriented programs, such as corporately supported events and “drives”, the Corporate Team program, the Community Volunteer Grants program and Community Volunteer Day. This involves identifying, motivating, facilitating, and harnessing employee’s volunteer interests, within a strategic and policy framework, to meet both the employee’s goals and corporate goals.

**What you will do**
- Accountable and responsible for determining community investments for Corporate Teams, Community Volunteer Grants, and assigned corporately supported events; and managing related internal and external stakeholder relationships.
- Supports the development of similar profiles for external communications, including the annual Public Accountability Statement and social media
- This position maintains and represents corporate and Community Relations policies and practices and advances the companies’ reputation for corporate citizenship and social responsibility to both internal and external stakeholders.

**What you will bring**
- Post-secondary degree or equivalent combination of education, training, and experience with a minimum of 4 years of experience.
- Experience in at least one of Project Management, Volunteer Management, Communications or Marketing disciplines is required.
- Proven knowledge and related experience in program development, recruiting, influencing, and managing volunteers from all levels of the organization; leadership coaching and supporting; and workplace fundraising campaigns.
- A high degree of professionalism, diplomacy, and excellent interpersonal skills to successfully interface with executive and senior management, internal leaders and volunteers, and community organizations.
- Maturity and sound judgment; ability to anticipate situations, influence positive outcomes and manage situations and multiple stakeholders proactively and sensitively.
- Excellent verbal, written and presentation skills.
- Exceptional organizational and project management skills; ability to manage competing priorities and heavy workload; ability to see “big picture” and details concurrently.
- Ability to work both independently and in teams; strong aptitude and demonstrated results through collaboration.
- Strong aptitude and experience in working with databases and computer systems, including Excel, accounting/budgeting principles and software, and specialized community investment, volunteer, and fundraising programs.
- Sound understanding of the community sector, how it functions and current trends in employee community engagement
- External events require work outside of regular business hours and access to a vehicle.
- Bilingual fluency (English & French) is highly desirable.

**_
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: London, Winnipeg._**

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

**We are one of Canada's top 100 employers**
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedic



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