Customer Service Representative

3 days ago


Winnipeg, Canada Cloverdale Paint Inc Full time

_Cloverdale Paint is the largest family owned and operated paint company in North America. With over 70 Company stores and 150 Authorized Dealers across Canada, Cloverdale Paint has had a special relationship with its customers ever since the company was founded in 1933._

Cloverdale Paint is seeking an ambitious individual for a **full-time**position with **open availability**at our store in **Winnipeg, MB.**

We are looking for someone who has previous experience working in a paint store.

Wage is negotiable depending on previous experience.

**We are accepting resumes in store at Unit B-1459 Chevrier Blvd., Winnipeg, MB.**

Cloverdale offers a very competitive compensation package and strives to be the Place to Be not only for customers but employees as well.

**WHAT WE OFFER**
- Company paid benefits - Medical, Dental and Vision
- Annual cost of living salary increases
- Profit-sharing Program
- Family Assistance Program
- Staff Discounts
- Comprehensive training
- A supportive and growth-oriented management team
- A great work environment with collaborative and caring colleague

**RESPONSIBILITIES**
- Answer complex customer inquiries in person and by phone, and offer sales support to staff.
- Tint and shake paint to meet customer needs.
- Conduct colour matches for architectural and industrial products.
- Accurately complete complex sales and process refunds using the POS system.
- Record information in customer colour history, using sequential tint code system.
- Carry out opening and closing procedures for the branch, including POS functions.
- Place orders with the Order Desk, and coordinate the shipments of products from other branches and outside suppliers.
- Fill tint canisters and complete necessary documentation.
- Actively work with Sales Representatives to ensure customer needs are met.
- Build relationships with contractors and promote positive customer relations.

**REQUIREMENTS**
- At least 1-year of Retail Sales and/or Paint Industry experience
- **Ability to lift up to 50lb regularly**:

- Ability to stand for long periods of time
- Ability to work in a fast-paced environment
- Excellent customer service skills
- Attention to detail
- Good communication skills
- Strong problem solving skills
- Team player
- Strong work ethic, with a can-do attitude

**We are accepting resumes in store at Unit B-1459 Chevrier Blvd., Winnipeg, MB.**
- Our employees enjoy excellent work environments, respectful workplaces with credible leadership and receive fair remuneration and annual profit sharing. Be part of a Canadian family owned business and be valued, appreciated and respected_

**Job Types**: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Profit sharing
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Every Weekend
- Monday to Friday

Work Location: In person



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