Customer Service Representative
5 months ago
Job Overview:
T&T Soils LTD is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products and services.
**Responsibilities**:
- Assist customers with product information, order placement, and order tracking
- Provide troubleshooting assistance for customer issues or concerns
- Process returns, exchanges, and refunds according to company policies
- Maintain accurate customer records and update information as needed
**Skills**:
- Excellent data entry skills with a high level of accuracy and attention to detail
- Strong phone etiquette and the ability to communicate effectively with customers
- Proficient in English
- Ability to analyze customer needs and provide appropriate solutions
- Previous sales or customer service experience is preferred
Ability to work in a extremely fast paced environment. Previous experience in the green house or landscaping industry would be considered a major asset.
Appy in person with resume at 435 Lagimodiere Blvd between the hours of 9 Am and 3 Pm
**Salary**: $18.00-$23.00 per hour
Expected hours: 35 - 60 per week
**Benefits**:
- Casual dress
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed
Supplemental pay types:
- Overtime pay
**Education**:
- Secondary School (preferred)
**Experience**:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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