Customer Service Representative

5 months ago


Winnipeg, Canada T&T Soils LTD Full time

Job Overview:
T&T Soils LTD is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products and services.

**Responsibilities**:

- Assist customers with product information, order placement, and order tracking
- Provide troubleshooting assistance for customer issues or concerns
- Process returns, exchanges, and refunds according to company policies
- Maintain accurate customer records and update information as needed

**Skills**:

- Excellent data entry skills with a high level of accuracy and attention to detail
- Strong phone etiquette and the ability to communicate effectively with customers
- Proficient in English
- Ability to analyze customer needs and provide appropriate solutions
- Previous sales or customer service experience is preferred

Ability to work in a extremely fast paced environment. Previous experience in the green house or landscaping industry would be considered a major asset.

Appy in person with resume at 435 Lagimodiere Blvd between the hours of 9 Am and 3 Pm

**Salary**: $18.00-$23.00 per hour

Expected hours: 35 - 60 per week

**Benefits**:

- Casual dress
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



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