Business System Analyst

3 weeks ago

Toronto, Canada CGI Full time

The Business Systems Analyst (BSA) will support the existing production environment and participate in current and future development projects. The individual will analyze moderate to complex system and functionality-related problems in our insurance business systems. The BSA will support existing customers with underwriting expertise in the legacy production environment. The BSA will provide support to the Underwriting Business Unit while maintaining appropriate processes and procedures for quality assurance, control of change, and reduced risk of negative outcomes due to unrecognized impacts from internal and external factors.

**Insights you can act on**

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.

**Your future duties and responsibilities**
- The BSA will analyze moderate to complex systems and functionality issues as reported by the business unit.
- Recommend and communicate possible workaround solutions before programming changes are applied.
- Proactively act upon any recognized trends in system problems.
- Evaluate and offer feedback on different solutions.
- Create Requirement documentation for introducing system changes.
- Testing moderate to complex system changes, and maintaining and updating tables changes.

**Required qualifications to be successful in this role**
- 5 years’ experience in the Insurance Industry (Personal Lines or Commercial Lines).
- High degree of flexibility for multi-tasking in a fast-paced environment, strong analytical, and trouble-shooting skills.
- Demonstrated organizational and coordination skills.
- Strong customer focus and customer relationship management skills.
- Strong leadership skills.
- Strong communication skills
- A customer-focused attitude coupled with problem-solving skills
- Previous underwriting experience
- Programming background

Job Skills Preferred
- Prior knowledge of programming languages such as C, C++, Html and XML

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