Customer Care Associate
2 weeks ago
Are you passionate about providing exceptional customer service and making a difference in people's lives? We're thrilled to announce an exciting opportunity for a Customer Care Associate to join our team in Toronto. As a Customer Care Associate, you'll play a crucial role in ensuring our customers receive the highest level of service and support.
**Duties**:
- Assist customers with product information, pricing, and availability
- Resolve customer complaints or issues in a courteous manner
- Up sell products or services to increase revenue
- Communicate effectively with customers in a day to day basis
**Requirements**:
- Excellent communication skills and phone etiquette
- Ability to analyse customer needs and recommend appropriate solutions
- Strong sales skills to effectively upsell products or services
Join our team as a Customer Service Representative and be part of a dynamic environment where your skills will be valued and developed.
Pay: From $41,765.00 per year
**Benefits**:
- Company events
- Life insurance
- On-site parking
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Toronto, ON M5V 2G9: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 2024-05-06
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