IT Consultant, Microsoft 365 Services

3 weeks ago

Mississauga, Canada Maple Leaf Foods Full time

Assignments provide exposure to many different areas of the business, where you’ll be able to influence with your creative, innovative and problem-solving skills that drive towards strategic goals by bringing your external expertise on best practice and industry patterns. These strategic goals include being more sustainable by reducing paper usage in plant floor operations, accuracy, and productivity gains through automation of tasks and notifications, connecting people to the right information at the right time, accuracy of approval or audit tracking, or visualizing outcomes or outstanding action items with insightful dashboards and reporting to drive better business controls.

The Consultant, Microsoft 365 Services role is a full-time position reporting to the Manager, User Experience of the Information Solutions (IS) Digital Innovation team. Enjoy flexible hybrid working arrangements with regular weekly time in the office at the Meadowvale campus located in Mississauga, ON.

**Snapshot of a Day-in-the-Life**:

- Identify strategic initiatives, innovation and investment opportunities within the business that could be solutioned within M365
- Influence business partners, winning their buy-in to Microsoft practices and services to meet their needs broadly, by being able to speak to the entirety of M365 capability
- Build baseline architecture that is core to our solution set, including shared assets and entity structures
- Design and configure custom end-to-end low-code solutions that enable digital processes with intuitive user experiences which improve productivity, collaboration, and knowledge sharing
- Document user stories, test cases, technical references, user support resources and other artifacts in support of agile methodology and end-to-end service delivery
- Research and test new concepts and use-cases to evaluate the business case rationale for implementation and provide recommendations to management
- Perform System Integration Testing (SIT) or facilitate User Acceptance Testing (UAT) to ensure quality delivery of solutions
- Lead Governance exercises as it relates to Power Platform, support other areas within M365 Governance
- Resolve support and incident cases assigned to the team queue within prescribed service level agreements, and comply with change and release management process
- Other duties as assigned, limited travel

**What You’ll Bring**: An experienced Microsoft Champion with a passion for driving continuous improvement through digital transformations.
- Expert skills with creating and supporting enterprise process solutions built on the Microsoft Power Platform (Power Apps, Power Automate, Power BI, Virtual Agents) using canvas and model-driven approaches, SharePoint or Dataverse backends, Azure functions / logic apps or connectors
- Advanced proficiency with Microsoft’s modern toolkit (SPFx, Themes, Site Designs, Teams Template, UI fabric, adaptive cards, Custom Teams Apps & Connectors) or other programming skills (PowerShell, SharePoint Online cmdlets, Microsoft Teams cmdlets, SharePoint PnP cmdlets, Azure AD cmdlets, Typescript, JavaScript, HTML, CSS, or responsive web design) beneficial
- Comfortable influencing and facilitating business partners of all backgrounds and technical proficiency, ideally following Human Centered Design or UX practices
- Microsoft certification in Power Platform, Teams, and SharePoint Online or other related programs highly desirable
- Experience with supporting a Citizen Developer framework would be beneficial
- Proficient with agile delivery methodology and use of related tools, e.g. Azure DevOps to manage sprint planning and user stories
- Highly collaborative in nature with strong empathy for others
- Strong verbal and written communication skills - maturely interacts with users from all levels in the organization with ease, produces thorough documentation and supporting artifacts, simplifies complex technical explanations for the audience
- Post-secondary degree in computer technology, user experience or a related business field, or 7+ years relevant experience

**What We Offer at Maple Leaf Foods**:

- Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
- An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
- A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting.
- Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first da

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