Guest Experience Team Member

2 weeks ago

Toronto, Canada Impact Kitchen Full time

**Impact Kitchen** is always looking for enthusiastic, passionate, service oriented team members to join our diverse team. If health and wellness is your passion, if providing wholesome food and empowering others to make healthy choices drives you, and if you are looking for opportunities to grow alongside a dynamic team, then working with Impact might be a great fit for you Read on to learn more about the **Guest Experience Team Member** opportunity here at Impact Kitchen. We look forward to adding your unique energy to our team and helping us make a positive Impact Everyday

**OVERVIEW OF THE GUEST EXPERIENCE TEAM MEMBER POSITION**

As a** Guest Experience Team Member** at **Impact Kitchen** you are primarily responsible for serving, POS, and preparing all restaurant beverages in a timely manner and at superior quality, which includes: espresso beverages, smoothies, tonics, coffee, tea, and wellness drinks. As a **Guest Experience Team Member** you must be warm and welcoming to guests with knowledge of the menu and an understanding of the nutritional ingredients to assist with guest questions.

**ESSENTIAL DUTIES**
- Preparing all beverages in a timely manner according to menu and customer specifications. Items include: Coffee and espresso based beverages with superior latte art, tonics, tea, and wellness drinks.
- Able to execute all Front of House positions in order to support a smooth service
- Dialing espresso grinders daily and continually monitoring espresso quality
- Accurately inputting orders through POS system to ensure efficient communication with service line, coffee bar and smoothie bar
- Setting up and closing down the barista and smoothie stations at the start and end of each shift while maintaining cleanliness and sanitization of workspace and bar equipment.
- Conduct above and beyond training for relevant team members, ensuring a top-tier experience.
- Supporting other restaurant tasks and teammates as required

**QUALIFICATIONS**
- Excellent communication skills; ability to communicate effectively, respectfully and work well with others in a team based setting
- Ability to execute and thrive in a fast-paced environment
- Exceptional time management and organizational skills with the ability to multitask when required
- Be able to work in a standing position for extended periods of time
- Availability to work days, evenings, and weekends as business requires
- General understanding of food safety and public health practices
- _ Preferred but not required: _Food Handlers Certification
- _ Preferred but not required:_ 1 year Barista experience

**WHY WORK AT IMPACT?**
- ** Grow with us** As Impact Kitchen grows there will be new leadership opportunities, including salaried positions. We always look to promote from within, providing mentorship and development along the way.
- ** #TEAMIMPACT** Calling all team players We value all of our employees and recognize that we can accomplish so much more when we work together.
- ** Health & Wellness** Joining the Impact Kitchen team provides you with opportunities to learn more about nutrition, health, and wellness.
- ** Make an Impact** - Impact Kitchen provides meaningful employment, from our nutritionally based menu and food philosophy, the mission and values that guide all aspects of the business, to our drive to continually find new ways to serve our community.
- ** Compensation & Team Perks** include:

- Tips shared equally between ALL restaurant employees
- 50% staff discount on Impact Kitchen brand purchases
- Opportunities for Internal Promotion
- Free team events
- Compensation range of **$16.55/hour - $17.50/hour + tips**

Impact Kitchen is proud to be an equal opportunity employer, fostering diversity and inclusion. At Impact Kitchen, we value everyone's unique contributions. Join us in creating a workplace where talent knows no boundaries.

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