Copy & Print Centre Lead

7 months ago


London, Canada Staples Canada Full time

: 1265627

**Who we are**

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day.

At **solutionshop**, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping. We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions.

If that’s you, let’s work, learn and grow together

**We are building an inclusive and diverse team**

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

**Some of what you will do**

As the Copy and Print Center Lead, you are the authority on solutions that meet customers’ needs You will be consulting and providing recommendations on solutions for your customer partners by utilizing all of the business development service options that will help them achieve their working and learning goals. You will find ways to inspire our customers, build loyalty and trust, and add value in meaningful ways, in order to help our customers work, learn, and grow.

**Specifically, you will**:

- Contribute to sales and margin goals in the services area of the store, including print, digital marketing, shipping and tech services and identify improvement opportunities
- Own and oversee execution of department standards including production log and replenish supplies.
- Review online dash board and filter the Processing of customer orders in an efficient, accurate manner. Manage correspondence with customers through digital, phone and in person channels
- Manage customer projects while following proper production procedures (set-up, quality control, and finishing), and support advance production tasks such as machine calibration, scheduling maintenance of printing and finishing equipment.
- Connect, Share, and Partner with customers to discover sales opportunities.
- Coach and develop solutionshop associates.
- Create a best-in-class customer experience especially when managing customer queues.
- Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments.
- Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority.

**Some of what you need**
- 3-4 years of retail experience
- Prior experience in a retail/commercial printing environment is preferred.
- Working towards or successful completion of high school is preferred.
- Proven track record of achieving customer service excellence and sales results
- Technology savvy
- Curious
- Approachable
- Passionate
- Solutions finder

**Some of what you will get**
- Associate discount
- Flex Benefits
- RRSP/DPSP
- Learning & Development programs
- And more...

**Additional Information**
- A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience.
- Exposure to moderate levels of noise generated by the print equipment.
- You will be required to stand in a stationary position for periods of time. This would occur while working on various orders.
- We’ll also ask you to work a variety of shifts including evenings and weekends.

**Job** Retail Locations

**Location(s)** CA-ON-London

**Other Locations** Canada

**Schedule** Full-time

**Employment Statement



  • London, Canada Staples Canada Full time

    : 1248990 **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At **solutionshop**, we partner with customers to help them find the right solutions to be successful, such...


  • London, Canada Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how millions of employees across more than 6,600 companies create a better world of work. As the global leader in employee experience, Culture Amp empowers businesses to transform employee engagement, develop high-performing teams, and retain talent via cutting-edge...

  • Label/print Operator

    7 months ago


    London, Canada Tilray Full time

    **Label/Print Operator** **(On-Site) - London, ON** **_About Tilray_** - Tilray_ is a leading global cannabis-lifestyle and consumer packaged goods company with operations in Canada, the United States, Europe, Australia, and Latin America that is changing people's lives for the better - one person at a time - by inspiring and empowering the worldwide...


  • London, Canada The UPS Store #24 Full time

    Looking for a Customer Service Representative who has a good knowledge to carry on the required printing jobs and operating the centre print production. The empolyeee will be trained to roll on as a Customer Service representative as it is main role to provide service to the store customers. **Duties &Responsibilities**: - Brainstorm and mock-up design...

  • Freelance Copywriter

    7 months ago


    London, Canada Giant Creative Full time

    **OVERVIEW** GIANT Creative is Ontario’s premier full-service performance marketing agency. At GIANT, we develop captivating creative by combining data-driven insights and strategy with compelling art direction and design. We provide our partners with BIG thinking and integrated creative solutions across all channels, which drive giant results - from...


  • London, Canada Southwest Ontario Aboriginal Health Access Centre Full time

    **Come work in our Family Centre, helping Indigenous children and families honour, rekindle, and express their identities as Indigenous Peoples.** **Benefits, pension, paid time off included!** **Southwest Ontario Aboriginal Health Access Centre (SOAHAC) **is a diverse, multiservice Indigenous health and wellness agency, who has extended its services in...


  • London, Canada LONDON PUBLIC LIBRARY Full time

    LPL strengthens people and neighbourhoods by creating connections that enrich lives, inspire discovery, foster creativity, and expand possibilities. **Join us as our new**: **Digital Marketing Specialist** - This is a TEMPORARY Full-Time opportunity - Up to 6 months._ **Position Statement**: Under the direction of the Manager, Communications, the Digital...


  • London, Canada LONDON PUBLIC LIBRARY Full time

    LPL strengthens people and neighbourhoods by creating connections that enrich lives, inspire discovery, foster creativity, and expand possibilities. **Join us as our new**: **Digital Marketing Specialist** - This is a Permanent Full-Time opportunity._ **Position Statement**: Under the direction of the Manager, Communications, the Digital Marketing...


  • London, Canada In2communications Full time

    **Digital Marketing Copywriter | Digital Marketing Manager**: *** **Virtual / Full-Time Position**: **Job description**: **Responsibilities**: - Write high-engagement social media content that reflects our clients’ voice - Collaborate with Marketing, PR and Customer Experience to develop a variety of content marketing materials - Produce error-free...


  • London, Canada OSL Retail Services Inc Full time

    Overview: **Electronics & Photo Centre Associate l London Oakridge | 3050** *We are currently hiring for both PT and FT roles!* Life at OSL: We celebrate unique and energetic people that work together to deliver incredible results. We have a hunger to succeed and never miss an opportunity to recognize and celebrate each other's milestones. We support those...


  • London, Canada NeuPath Centre for Pain & Spine Full time

    ROLE OVERVIEW Performs a range of basic office support activities for the pain clinic, such as answering phones and directing calls, greeting and directing visitors, answering questions, and performing routine clerical, data entry, and/or word processing work as assigned. YOU WILL: - Answers telephones, routes calls, takes messages, and provides general...


  • London, Canada The Canada Life Assurance Company Full time

    Permanent Full Time **Role description** As the Distributed Print Fleet Analyst, you will be supporting Canada Operations in the administration of the corporately connected network fleet of Multi-Function Devices. This role is in-office 5 days a week. **What you will do** - Schedule moves, installations and removals with our Vendors - Plan equipment...


  • London, Canada Jones Healthcare Group Full time

    Join Jones Healthcare Group - Where Innovation Meets Purpose! At Jones, we’re committed to the environment, our team, communities, and consumers, and we're inspired to make a meaningful impact through advanced packaging and medication dispensing solutions. **Summary of position**: **If you love** to assist with troubleshooting and solving mechanical...


  • London, Canada NeuPath Center for Pain and Spine Full time

    **Position Details** - Full-Time - Union Position - $19.34 per hour **Position Profile** Performs a range of basic office support activities for the pain clinic, such as answering phones and directing calls, greeting and directing visitors, answering questions and performing routine clerical, data entry, and/or word processing work as...


  • London, Canada NeuPath Centre for Pain & Spine Full time

    ROLE OVERVIEW Performs a range of basic office support activities for the pain clinic, such as answering phones and directing calls, greeting and directing visitors, answering questions, and performing routine clerical, data entry, and/or word processing work as assigned. YOU WILL: - Answers telephones, routes calls, takes messages, and provides general...

  • Sales Team Lead

    3 weeks ago


    London, Ontario, Canada Sioux Lookout Home Hardware Building Centre Full time

    Job SummaryWe are seeking a highly skilled Sales Team Lead to join our team at Sioux Lookout Home Hardware Building Centre. As a key member of our retail team, you will be responsible for overseeing the sales floor, managing staff, and driving revenue growth.

  • Customer Service Rep

    7 months ago


    London, Canada Staples Canada Full time

    : 1262295 **Position Summary**: Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Responsible for knowing and understanding the operations of...


  • London, Canada OSL Retail Services Inc Full time

    Overview: **Electronics and Photo Centre Associate l London S White Oaks | 3051** OSL is a dynamic, people-driven company providing outsourced sales services. We celebrate unique and energetic people that work together to deliver incredible results; great people doing great things every day! We have a hunger to succeed and never miss an opportunity to...


  • London, Canada Canada Life Assurance Company Full time

    **Job Description**: Our Records and Materials Centres house records for storage, supplies, and materials for distribution. As a trusted leader, you will carry out leadership responsibilities by providing training, coaching, and oversight to a team of Records and Materials clerks. You can inspire and build confidence in your team while promoting operational...

  • Copyeditor

    6 months ago


    London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...