Customer Service Representative Tress and Shrubs
6 months ago
Wilson’s Lifestyle Centre is your one-stop destination for an unparalleled shopping experience. Catering to a diverse range of interests, we offer everything from equestrian supplies, flower bar featuring a mix of fresh and dried bouquets, home décor, tropical plants, outdoor living essentials, gourmet food and pet supplies.
As a Plant Enthusiast at Wilson's Lifestyle Centre, you will be instrumental in delivering exceptional customer service and sharing your extensive knowledge of trees and shrubs. In this physically demanding position, your duties will include assisting customers and ensuring the overall cleanliness and organization of the tree and shrub department.
**Why Join us**:
- Enjoy a 50% discount on Food and Beverage during your shift at the Lifestyle Café conveniently located in store
- Available 15% discount on regular priced items storewide
- Get a 10% discount on all dog food and treats
- Receive a 5% discount on Bricks, irrigation, and lumber products
- Access exclusive staff discounts on BBQs after three months of employment
- Enjoy a 15% discount at Greenhawk on all items excluding saddles
- Benefit from a 50 % discount on Sky Rail/Sky Trail for yourself and up to 3 friends (N/A during peak hours)
- Participate in races at Velocity for only $15 per race, for you and up to 3 friends (N/A during peak hours)
- Receive a 15% discount on Food and Beverage at Stoke Kitchen & Bar (No guest discount)
**Responsibilities**
- Provide assistance and expert knowledge to customers
- Evaluate individual plant needs for light, water, fertilizer, and pruning
- Organize and maintain cleanliness in the tree and shrub department
- Administer water in appropriate amounts and clean foliage
- Receive shipments of plants, tag them, and display them on the sales floor
- Offer excellent customer service to enhance the shopping experience
- Keep pottery stocked and well-organized
- Use proper precautions to limit the spread of diseases and pests
- Adhere to safety protocols and procedures to ensure a secure and healthy work environment
**Requirements**:
- Meet physical demands, including lifting up to 40 pounds, walking, standing for extended periods, climbing ladders, kneeling, and crouching
- Possess good time management and organization skills
- Maintain a flexible schedule, including days, evenings and weekends
- Identify tree and shrubs by common and scientific names
- Demonstrate excellent knowledge of trees and shrubs
- Collaborate effectively as a team player
- Capable of thriving with mínimal supervision and adept at following directions effectively
- Additional responsibilities as delegated
**Job Types**: Full-time, Part-time
**Salary**: $14.00 per hour
Expected hours: 20 - 40 per week
**Benefits**:
- Discounted or free food
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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