Call Center Agent/data Entry

7 days ago


Barrie, Canada Trattoria La Villetta Full time

**Job Overview**:
As a Call Center Agent/Data Entry specialist, you'll be an integral part of our customer service and administrative operations, ensuring smooth communication and efficient data management.

**Responsibilities**:

- Handle inbound calls and inquiries from customers regarding reservations, menu options, and general restaurant information.
- Provide excellent customer service by addressing customer concerns, answering questions, and resolving issues promptly and courteously.
- Maintain accurate and up-to-date records of customer information, reservations, and orders.
- Collaborate with other team members to ensure seamless operations and customer service.

**Qualifications**:

- High School Diploma or the equivalent.
- Proficient data entry skills.
- Strong multitasking abilities in a fast-paced environment.
- Exceptional interpersonal and problem-solving skills.
- Positive and friendly attitude with a customer-centric approach.

**Job Types**: Full-time, Part-time

Expected hours: 20 per week

Additional pay:

- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Store discount
- Vision care

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift

Work Location: In person



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