Respite Worker

5 months ago

Toronto, Canada Margaret's Housing and Community Support Services Full time

**Role**:
Margaret's mission is to provide the continuum of housing and support services for individuals with mental illness through innovative programming, advocacy and education, which empowers them to build and reclaim their lives.

Reporting to the Respite Coordinator, the Respite Worker’s role is to provide support, orientation and information and referral services to individuals attending the 24/7 respite. The worker must collaborate in a warm and collegial fashion with team members including other employees, volunteers and clients, as well as, referral agencies.

**Key Responsibilities**
- Provide a welcoming environment for individuals attending the respite.
- Orient participants to the rules and expectations of the Respite Centre.
- Collect data as requested by the City of Toronto
- Assist individuals to appropriate housing, medical, and social services
- Advocate for clients who require assistance
- Provides crisis support for clients assessing physical and emotional states to ensure a safe environment for all individuals; performs emergency first aid as required
- Manages conflict and provides one-on-one support to clients in need
- Monitors symptoms of illness and addictions and the impact of functioning on the individual and drop in
- Performs routine finance and administration tasks including but not limited to: maintaining confidential files; completing forms; petty cash transactions
- Provide Harm Reduction Supplies, as well as, personal hygiene products and clothing as needed
- Ensure facility is clean and maintained and hot meal and snacks are available to attendees
- Participates in ongoing learning and development as required
- Performs additional tasks and special projects as required

**Required Skills and Competencies**
- Experience working in a community agency
- Experience working with individuals experiencing mental illness and addictions
- Ability to work weekends and night shift mandatory
- Post-secondary education in social services, degree in social work, college diploma in social services with a specialty in mental health or equivalent experience
- Crisis management
- A strong desire to contribute to a community based organization and the improvement of the quality of life for a marginalized community
- Excellent written and oral communication skills
- Superior interpersonal skills with a high level of social and emotional intelligence
- Ability to work in a team environment
- Approachable and sensitive to the needs of others
- Able to lift and bend and perform light maintenance tasks
- Knowledge of available resources in the community

Margarets is an equal opportunity employer. Should you need accommodation for the interview process, please do not hesitate to reach out prior to your scheduled interview.

We thank all individuals for applying, however only those selected for an interview will be contacted. No phone calls please.

All employees are required to follow organizational and public health guidelines related to COVID-19 including, but not limited to, wearing a mask in the workplace. All employees are required to be fully vaccinated.

**Job Types**: Full-time, Part-time, Fixed term contract, Casual

**Salary**: $20.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- On call
- Weekends as needed

**Education**:

- DCS / DEC (required)

**Experience**:

- Social Work: 1 year (required)

Work Location: In person

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