Africa Destination Expert

2 weeks ago

Montréal, Canada Kensington Tours Full time

Company Description
**Kensington Tours** is an award-winning luxury tour operator offering tailor-made, private-guided experiences to the world’s most extraordinary destinations. Our brand promise is to create the experience that changes the life, and we’re looking for passionate and highly motivated sales professionals with direct travel sales experience to be part of our fun, collaborative and engaging team.

**Job Description**:
**What You’ll Be doing**

As a Destination Expert, you are responsible for the planning, selling and implementation of luxury private-guided tours for our customers.

From the initial conversations to providing expert advice, from collecting quotes to sending confirmations, you will work closely with customers and service providers to create the ultimate travel package for each of your clients. This is not selling pre-packaged tours, but rather a truly consultative endeavour. You will need to craft your approach creatively and you will negotiate, handle objections and identify additional business opportunities. It’s your goal to ensure all clients return home having had a trip which exceeds their expectations.

**Who You Are**
- ** A Passionate Traveller**
A mountain climber, a deep diver, an explorer, a curious nomad or perhaps a globetrotter who has lived, worked or travelled extensively in Africa.
- ** A Fabulous Storyteller**
- ** A High Performer**
A trusted advisor, an account manager, an entrepreneur. You know how to follow a lead, entice a client, close a sale and guarantee satisfaction.
- ** A Devoted Team Player**
Your team matters to you. You enjoy partnering with and supporting each other during work hours, and the conversations will likely continue when the computer is off.
- ** A Curious Learner**
You are excited to keep updated with new product development and thrive on continuing to build intimate knowledge of your region.

**Qualifications**:

- Previous experience in **Travel Sales** preferred
- Must possess experience in building **FIT packages**:

- Experience in living, working or travelling extensively in Africa
- Well-versed in **consultative sales approach**:

- Proven record of meeting and exceeding monthly **sales targets**:

- Expert in **client relationship building**:

- Ability to **resolve problem** independently in a timely manner
- Appreciate and exemplify **teamwork**

Additional Information
**Cultural Fit**
- Able to thrive in an entrepreneurial environment.
- Team-oriented
- Thrives in a KPI driven environment
- Highly functional in a fast paced, constantly changing workplace - building plans through iterations from learning on what’s working and not working.
- Ability to build trust and work through conflict both upwards and downward.

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