Digital Workplace Analyst
6 days ago
**Digital Workplace Analyst**
**"The best prescription I've ever given is a wish."**
- Dr. Jeremy Friedman, Associate Paediatrician-in-Chief, SickKids Hospital & Medical Advisor for Make-A-Wish® Canada
- **What is Your Biggest Wish?**
Is it to be part of an organization that is child-focused, values employee experience and is an inspiring workplace? **If so, Make-A-Wish is for you**
Make-A-Wish® Canada creates life-changing wishes for children with critical illnesses. We are on a quest to bring every eligible child's wish to life because a wish is an integral part of a child's treatment journey. Research shows children who have wishes granted can build the physical and emotional strength they need to fight a critical illness.
**“It’s been wonderful to have this wish to look forward to... It’s wonderful to see [Rowan] with something that brings him pure joy after all he’s been through and missed out on”**
- Melissa, mom to wish kid Rowan (age 5, leukemia), who wished for an indoor jungle gym.
- **What's In It For You?**
- Meaningful opportunities to make an impact and change the lives of children with critical illnesses within your community and across Canada
- A collaborative team environment where you feel valued and inspired
- An attractive compensation package, including a fully paid Benefits package, RRSP & Wish paid hours
- Annual vacation starting at three weeks & additional paid leaves
- Work/life balance and flexibility
- Hybrid working environment
- Employee Wellness Program
- Corporate discounts
- Continuous learning, development and internal training opportunities
- Fun employee activities, contests, and more
Make-A-Wish® Canada is committed to fostering a culture that aims to change lives while offering a rewarding employment experience where your contributions make a true difference every day
**MISSION, VISION AND VALUES**
Our** mission** is, together, we create life-changing wishes for children with critical illness.
Supported by our** vision** to grant the wish of every eligible child.
Our **values** are Child-Focused, Integrity, Impact, Innovation, and Community.
- **Where You Come In**
We are looking for a **Digital Workplace Analyst** to join our team at Make-A-Wish Canada. Reporting to the VP of Digital, IT & Data Management, the Digital Workplace Analyst will enable and champion the delivery of a secure Modern Workplace. They will oversee and shape the end user experience to ensure our technology is empowering people to do their best work possible.
This role can be based out of either of our **Toronto or Pickering **offices and is a **full-time, permanent, hybrid (2 days in-office, 3 days remote per week) **position.
- **What You Will Do**
- Manage and deliver solutions for the digital workplace in the SharePoint and Microsoft 365 environment.
- Lead the identification, selection, and implementation of new digital solutions in collaboration with the business units.
- Identify opportunities for process automation and lead the implementation.
- Manage the portfolio of digital solutions to identify solution enhancement, replacement or decommission.
- Deliver training and promote adoption of digital solutions to all staff.
- Develop the knowledge repository, FAQs, user manuals, and training videos.
- Support staff with day-to-day inquiries, questions and clarifications regarding digital solutions usage and issues.
- Lead requirements definition, procurement, and negotiation with vendors for Digital Solutions.
- Support the VP Digital, IT and Data Management in the development and execution of the Digital Strategy and Roadmap.
- Manage relationships and invoices with vendors and consultants for digital solutions.
- Keep up to date with the latest trends in the market and evaluate potential value for MAWC.
- Other duties as assigned.
- **What You Bring**
- Post-secondary education in information systems, IT, or other relevant fields, or an equivalent combination of education, training, and experience.
- 3-5 years of experience in managing digital solutions.
- Strong experience with MS Teams and SharePoint setup and administration.
- Strong experience with workplace digital solutions such as MS Forms, Power Automate, and eSignature tools.
- Solid understanding of digital technologies and the applicability of these technologies.
- Experience in the not-for-profit industry considered an asset.
- Experience with vendor management and solution procurement.
- Ability to lead a multi-disciplinary group and create and maintain a positive team working environment.
- Excellent communication skills, including writing and presentation skills, appropriate to various audiences.
- Ability to understand and communicate complex business requirements and solutions in appropriate terms for various audiences.
- A clear Criminal Background Check is required.
- **Your Work Environment**
- Hybrid work environment with occasional requirements to work outside of regular office hours.
- Occa
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