Service Technician Lead, Commercial

6 months ago

Brampton, Canada Service Experts Canada Full time

Overview:
**Commercial HVAC Service Technician, Lead**

**Reports To**:General Manager and/or Operations Manager

**Status**: Full-time, Regular

**Category**: Service

**Location Name**: GTA Commercial

**Location Address**: Brampton

**Join the team of experts and realize your true potential**

**Why You Should Join the Service Experts Team?**

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth.** Join us and become an EXPERT**

**Position Summary**:
As a member of our team, you will accurately diagnose and repair problems with commercial HVAC equipment. With a strong focus on customer service and a commitment to integrity, you will communicate solutions to customers.

**Responsibilities**:

- Responsible for analyzing, diagnosing, and resolving customer concerns in commercial environments.
- Perform service on commercial heating, air conditioning, ventilation, and refrigeration equipment as well as accessories.
- Perform start-ups on air conditioning as required.
- Responsible for delivery and removal of equipment needed to complete service work.
- Responsible for providing excellent service to commercial customers and sustaining high levels of customer satisfaction.
- Handle customer concerns, questions or problems in an effective manner.
- Prepare material requisition forms to ensure proper truck stock levels.
- Other duties include performing maintenance on equipment, servicing and/or cleaning IAQ products, soldering, welding, brazing, and performing minor field fabrication.

Qualifications:

- A license in commercial HVAC required (Gasfitter 1 License) with Refrigeration license (313A License) preferred.
- A license in plumbing, electrical work, sheet metal, or refrigeration an asset.
- Proven mechanical aptitude and experience in the commercial HVAC field.
- Able to operate all necessary tools and equipment to perform various projects.
- Adept at servicing commercial heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories.
- Demonstrated commitment to the delivery of customer-focused service.
- Must be able to read and interpret drawings, blueprints, and production diagrams.
- The ability to work overtime and weekend hours as required.
- The successful incumbent must be able to meet the minimum requirements for our background check criteria.

**What Do We Offer You as a Service Experts Employee?**

Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee:

- Competitive pay, including incentive opportunities for many positions.
- Medical /Dental /Vision Insurance programs.
- RRSP Plan with company matching contributions.
- Life Insurance for you and options you can elect for your family.
- Short-Term and Long-Term disability insurance, that protects you and your family if you are unable to work.
- World class training opportunities through our Expert University Learning Management System.
- Career development opportunities.

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