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Barbershop Receptionist/customer Service Rep

1 month ago


Mississauga, Canada CABIN - Goods and Grooming Full time

**Role Objective**:
Reporting to the store manager, the Front of House Crew Member/Shop Coordinator is essential in creating our signature culture. This role involves providing exceptional service, acting as a host for all guests, and ensuring the shop operates smoothly. Key skills include organizing appointments and making customers feel like lifelong friends.

**Why Join CABIN?**
We offer more than just a job; we provide an opportunity to grow and be part of something bigger. Our team members are role models and culture creators. If you prove yourself through hard work, there are ample opportunities for growth and leadership positions.

**Your Skills**:

- Strong ability to develop relationships with customers.
- Excellent organizational skills for managing appointments and maintaining store standards.
- Experience with retail operations, cash handling, and merchandise presentation.
- Self-starter with good judgment in all situations.
- Excellent presentation skills in a retail environment.
- Upbeat, optimistic, passionate, and friendly demeanor.
- Ability to understand and meet customer needs.
- Ability to build buy-in for ideas, decisions, actions, products, or services.
- Retail experience, preferably in fashion.

**Your Role**:

- Display a “customer comes first” attitude to build and maintain customer loyalty.
- Resolve customer issues effectively at the store level in a timely and positive manner.
- Be a team player and contribute to the store’s success.
- Perform POS transactions and merchandising tasks, including receiving shipments, replenishment, price markdowns, and fitting room upkeep.
- Stay updated on product and service offerings.
- Ensure the store is visually appealing through product presentation, replenishment, housekeeping, and visual displays.
- Adhere to all Loss Prevention policies.

**Job Types**: Full-time, Part-time, Permanent

Pay: $16.55-$20.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Store discount
- Vision care

Schedule:

- Day shift
- Evening shift
- Every Weekend

Application question(s):

- Using specific examples on what you know about us, why would you be a good fit to the team?

Work Location: In person