Guest Services Manager

3 weeks ago


Sherwood Park, Canada Four Points by Sheraton Full time

Education: Other trades certificate or diploma
- Experience: 1 year to less than 2 years
**Work site environment**:

- Non-smoking
- Air conditioned
**Work setting**:

- Hotel, motel, resort
**Tasks**:

- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Perform front desk duties
- Prepare marketing plans
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Establish work schedules
**Supervision**:

- More than 20 people
- Staff in various areas of responsibility
**Computer and technology knowledge**:

- MS Word
- MS Excel
- MS Office
- MS Outlook
- MS Windows
**Work conditions and physical capabilities**:

- Attention to detail
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week


  • Guest Service Agent

    1 month ago


    Sherwood Park, Canada Hampton by Hilton Edmonton-Sherwood Park Full time

    Education: No degree, certificate or diploma - Experience: 1 to less than 7 months **Work setting**: - Hospitality industry - Urban area - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services -...


  • Sherwood Park, Canada Strathcona County Full time

    This posting is for multiple hourly positions at Millennium Place _ As a Customer Service Representative, you will be a wealth of information. In listening to guests’ needs, you will be able to provide them with timely and applicable information regarding products, services, and events. You will happily process our guests’ payments in return for great...


  • Sherwood Park, Canada Greenland Garden Centre Full time

    **Join Our Leadership Team at Branches!** Are you passionate about creating memorable dining experiences in a vibrant atmosphere? At Branches, we believe that an exceptional dining experience is not just about the food; it is about engaging service that leaves a lasting impression. Our team is comprised of individuals who not only exude enthusiasm for their...

  • Marketing Manager

    4 weeks ago


    Sherwood Park, Canada Sherwood Park - Primaris REIT Full time

    Reporting to the General Managers of both Sherwood Park Mall and St. Albert Centre, the main responsibility of the Marketing Manager is to effectively communicate, source, and execute property-level marketing initiatives. This will be achieved, in part, through the creation, development, and implementation of the overall strategic marketing plan of the...

  • Shift Manager

    1 week ago


    Sherwood Park, Canada Blaze Pizza Full time

    Exceptional quality and service are what Blaze Pizza is all about. You will be a leader responsible for the hands-on day-to-day activities of the restaurant **Responsibilities and Duties** - Supervising a staff of 4 or more employees on each shift - Training and coaching team members - Maintaining fast, clean, accurate service, positive guest relations -...

  • Shift Manager

    4 days ago


    Sherwood Park, Canada Blaze Pizza Full time

    Exceptional quality and service are what Blaze Pizza is all about. You will be a leader responsible for the hands-on day-to-day activities of the restaurant **Responsibilities and Duties** - Supervising a staff of 4 or more employees on each shift - Training and coaching team members - Maintaining fast, clean, accurate service, positive guest relations -...


  • Sherwood Park, Canada Browns Socialhouse Salisbury Gate Full time

    Browns Socialhouse Salisbury Gate is looking for an Assistant manager. The Assistant Manager position has growth potential and will challenge your leadership values and commitment to service excellence. - Assist in day to day leadership and management of the restaurant - Maintain and support the high standards of Browns Socialhouse and the quality in our...


  • Sherwood Park, Canada Browns Socialhouse Salisbury Gate Full time

    Browns Socialhouse Salisbury Gate is looking for an Assistant manager. The Assistant Manager position has growth potential and will challenge your leadership values and commitment to service excellence. - Assist in day to day leadership and management of the restaurant - Maintain and support the high standards of Browns Socialhouse and the quality in our...


  • Sherwood Park, Canada Boston Pizza International, Inc. Full time

    **Front of House (FOH) Manager**: A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager...


  • Sherwood Park, Canada Half Moon Lake Resort Full time

    **Housekeeping/Guest Services (Seasonal)** Half Moon Lake Resort located 20 minutes outside of Sherwood Park, Alberta is hiring for their 2024 summer season. Seasonal Position runs from the end June to the September Long Weekend with some flexibility in start and end dates. This position requires availability on all weekends and holidays during the summer...


  • Sherwood Park, Canada Boston Pizza International, Inc. Full time

    **Front of House (FOH) Manager**: **Requirements**: - Previous Supervisor/management experience in the hospitality industry - Evening and weekend availability. Must be able to close - Looking to learn and willingness to learn new skills and tasks - Weekend and holiday availability - Maintain a proper, professional and positive work attitude - Ability to get...


  • Sherwood Park, Alberta, Canada Boston Pizza Full time

    Front of House (FOH) ManagerA Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the...


  • Sherwood Park, Canada Boston Pizza International Inc Full time

    Overview Front of House (FOH) Manager A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House...

  • Service Agent, Guests

    4 weeks ago


    Sherwood Park, Canada Hampton by Hilton Edmonton-Sherwood Park Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset **Screening questions**: - Are you available for shift or on-call work? - Are you available for the advertised start date? - Are you currently legally able to work in Canada? - Do you currently reside in proximity to the advertised location? - Do you have previous...

  • Front of House

    1 month ago


    Sherwood Park, Canada Denny's Full time

    Front of House - Service Assistant Sherwood Park, AB, Canada Req #570 Sunday, April 7, 2024 Service Assistant Other details Job Family Front Desk & Guest Service Pay Type Hourly Sherwood Park, AB, Canada Share this job:


  • Sherwood Park, Alberta, Canada Boston Pizza International Inc. Full time

    Reference # Location Sherwood Park Date posted 04/30/2024 Address Sherwood Park - 967 Ordze Road Sherwood Park, Alberta T8A 4L7 Canada Description:A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development,...


  • Sherwood Park, Canada Boston Pizza Full time

    Front of House (FOH) Manager A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager...

  • Boh Management

    4 weeks ago


    Sherwood Park, Canada Chop Steakhouse & Bar Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Night Auditor

    4 weeks ago


    Sherwood Park, Canada Four Points by Sheraton & TownePlace Suites by Marriott Sherwood Park Full time

    We’re looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts, processes invoices and prepares paychecks. Ultimately, you will provide...

  • Field Service Admin

    2 days ago


    Sherwood Park, Canada Blackstone Industrial Services Full time

    Blackstone is an innovative service company supporting both reciprocating and centrifugal equipment throughout its lifecycle. Blackstone supplies field services, parts, and repair for a wide range of industrial rotating and static equipment. Blackstone specializes in repair, maintenance, commissioning, turnaround, overhaul, installation, and engineering...