Customer Service Representative/cashier
2 weeks ago
Job Title: Customer Service Representative
**Duties**:
- Provide exceptional customer service by promptly and courteously responding to customer inquiries and resolving issues
- Assist customers with product information, order status, billing inquiries, and general questions
- Process customer orders, returns, and exchanges accurately and efficiently
- Maintain customer records and update information as necessary
- Collaborate with other departments to ensure timely resolution of customer concerns
- Identify opportunities for process improvement to enhance the customer experience
**Experience**:
- Previous experience in a customer service role preferred
- Excellent verbal and written communication skills
- Strong problem-solving and decision-making abilities
- Ability to multitask and prioritize in a fast-paced environment
- Knowledge of CRM systems is a plus
We offer competitive pay, comprehensive training, and opportunities for career growth. Join our team of dedicated professionals who are committed to providing exceptional service to our valued customers.
To apply, please submit your resume and cover letter detailing your relevant experience and qualifications.
**Job Types**: Part-time, Permanent, Fixed term contract
Pay: From $16.55 per year
Additional pay:
- Tips
**Benefits**:
- Discounted or free food
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Bracebridge, ON P1L 1C2: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- Secondary School (preferred)
Work Location: In person
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