General Manager

3 weeks ago

Oshawa, Canada MBI Brands Full time

At Fat Bastard Burrito Co, voted GTA's #1 Burrito, we are obsessed with Burritos, and love what we do. We wanted to take the Durham Region's burrito scene to the next level, so we created our own unique flavours and toppings. Fat Bastard Burrito offers a broad menu exclusive to burritos, quesadillas and tacos.

We are looking for an energetic and motivated individual to lead our Fat Bastard Burrito corporate store in the Durham Region.

Job Title: General Manager

Reports to: Director, Operations

The General Manager will take ownership of the restaurant that they lead, from food safety standards, managing your team and driving sales. They will ensure that all regulations, policies, and procedures are adhered to in the store. They will be responsible with overseeing the daily operations and will also be responsible for developing coaching the store team to truly be a part of the community we serve

What's in it for you?
- Competitive compensation package
- Comprehensive Extended Health Benefits Package with life insurance
- Eligibility to participate in our retirement savings plan
- Career Advancement Opportunities with a company that is growing rapidly nationally

Essential functions
- Delivering genuine hospitality and exceptional guest experience
- Managing restaurant P&L and delivering on financial expectations/budget
- Be a leader in the community building and driving community devotion
- Leading the team to deliver on Fat Bastard Burrito’s Vision
- Directing restaurant operations on a day-to-day basis
- Ensuring that all team members have the proper training and mentoring to deliver high standards
- Providing timely reports directly to Home Office
- Ensuring all government regulations and procedures are being adhered to
- Responsible for recruitment orientation, training, scheduling, and coaching your staff for employee development and employee engagement.
- Ensure all Fat Bastard Burrito’s operational and administrative procedures and standards are adhered to
- Provide managerial responsibilities at different locations within the region as needed
- Any other duties as required
- The duties of this position may change from time to time. Fat Bastard Burrito reserves the right to add or delete duties and responsibilities at its discretion contingent on business need. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive._

Required skills and Qualifications:

- Completion of a college diploma, preferably in hospitality management or culinary management.
- Current Food Handling Certificate is mandatory.
- At least 3 years’ experience in a management role in the QSR or fast casual industry.
- Understanding and knowledge of safety, sanitation and food handling procedures.
- Well-spoken with a strong command of the English Language. Possesses good verbal and written communication skills.
- Ability to professionally communicate and to problem solve amid a difficult situation.
- Must be organized, pro-active and a self-starter.
- Ability to work calmly and effectively under pressure.
- Possesses an overwhelming sense for “Exceptional Customer Service” and commitment to quality service.
- Must possess a valid driver's license and have access to a reliable vehicle. Please note that this requirement is essential this role may be required to work at various stores within the same region as part of their duties.

CERTIFICATES, LICENSES, REGISTRATIONS
- Certified in recognized Safe Food Handling program preferred
- First Aid & WHMIS certificate preferred
- Must be bondable

Attitude and Professionalism
- Actively participates in positive and constructive communication
- A team player, who provides support to colleagues and has a hands-on approach
- Conducts themselves in a solutions-based approach, solving problems collectively and reporting any concerns at an appropriate time to your manager
- Follows all policy and does not engage in any actions that may be perceived as conflicting with company policy regarding bullying, harassment, discrimination, and/or violence
- Does not engage in gossiping or spread disparaging remarks.

Policy
- Adhere to all policies and plans through communication, action, and consistent enforcement.
- Effectively and efficiently perform all job functions following policy and leading by example.
- Stays up to date on all training as required and follows all health and safety, and sanitation policies enforcing with disciplinary action as needed.

Occupational health & safety requirements

All supervisors and managers are directly responsible for ensuring the health and safety of workers under their supervision. They must ensure that workers are operating in a manner as required by the Occupational Health and Safety Act and its regulations in addition to company health and safety policies and procedures. Supervisors must inform all workers of the existence of any potential or actual risk to the health or saf

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