Charity Engagement Associate

3 weeks ago

Toronto, Canada CanadaHelps Full time

CanadaHelps is looking for an innovative, goal-oriented, and focused** Charity Engagement Associate **with a passion for social change to join our team. This is an opportunity to join one of Canada’s first and North America’s most successful social technology organizations. We are a fast-growing, dedicated team of entrepreneurial-minded peers who have a passion for helping small
- and medium-sized charities succeed, while engaging with donors to increase giving in Canada.

We believe technology and data are transformational game-changers for generating social profit. We democratize access to technology by providing best-in-class, easy-to-use online fundraising software and training to more than 25,000 registered charities across Canada (and the number of charities is rapidly growing). We are the market leader and over the past 20 years we’ve helped over 3 million Canadians donate over $2B to Canadian charities.

PS: This is a contract position that would be ending June 30th, 2024. Remuneration is $23/hr

**Responsibilities**

Responsibilities will include but are not limited to:

- Determining the best course of action for partners, leading them to next steps, whether that’s our Custom Donation Forms, P2P, Events or Donor Management System.
- Contribute to the ongoing development and excellence of the Charity Engagement team through constant engagement, questioning, and ideation.
- On a daily basis, reaching out by phone to as many charities as you can, meeting them where they are at and helping them on their digital journey, focusing primarily on our most transformational tool: our custom donation forms.
- Listening, asking questions, and sometimes challenging charity partners in order to support them in upping their digital and fundraising game.
- Uncovering and recording key pieces of information in order to identify how we may best serve partner charities.
- Prospecting to identify ideal partners for CanadaHelps’ various products and services.
- Maintain expert-level knowledge of CanadaHelps products and services.
- Keeping all records of activity logged in CRM - if it isn’t logged, it didn’t happen.
- An average, make about 30 calls a day to partner and non-partner charities to sell our custom donation forms and register charities with the CanadaHelps platform.
- Prospecting and updating all records in the CRM to identify partners to register with CanadaHelps and use our custom donation forms.
- Be an excellent team member and contribute to the development of the Charity Engagement team through constant engagement, questioning and ideation.

**Required Skills and Experience**
- 1-2 years of sales experience, preferably in selling to small and medium-sized businesses.

**You will excel in this role if you**:

- Passion for impact, and a hunger to learn and contribute.
- Excellent communication and presentation skills.
- Teamwork.
- Leadership skills.
- Adept with Technology.

**Here is what we have to offer**:

- A chance to make a difference with a unique opportunity to add major value as a key member of a small team;
- A Not-For-Profit and a forward-thinking, technology-focused business, (we’re a unicorn )
- The opportunity to work with super nice people who want to change the world for the better (and highly respected professionals)
- A Mission driven, “get things done”, open, collaborative and flexible environment
- A lifestyle friendly, work-life balance

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