Operations Supervisor

2 weeks ago

London, Canada Voyago Full time

We Are The Employer Brand of Choice. It is our mission to be your best choice when seeking a career in Transportation. We believe in creating lasting relationships with our employees, one built on Trust and Respect.

And our employees would agree, having selected us as a Great Place To Work through the annual survey measuring Employee attitudes at Voyago.

Here’s a look at what makes us A Great Place To Work:
84% Agreed “Voyago is a physically safe place to work ”

80% Agreed “I can be myself at Voyago ”

81% Agreed “Management has kept me well-informed ”

A Great Place To Work Certification means that we take your happiness seriously, and we work hard to ensure you are highly engaged and informed on important topics that keep Voyago on the move.

Help shape the future of mobility. Voyago is currently recruiting for a Schools Supervisor in London.

Voyago is Ontario’s Leading Mobility company, a subsidiary of Transdev. We’re hiring dynamic, high achievers looking to be Difference Makers within the industry. Voyago continues to advance across Ontario with our multi-model platform covering a variety of segments including Medical Transportation, Student Transportation, and the Public sector with Medium/Micro Rural and Urban Transit, Accessible Needs Para-Transit, and On Demand Mobility.

Our employee success is built on our commitment and emphasis on training and orientation process. Voyago prides itself on the growth of our employees by supporting and encouraging them to develop skills that lead to successful careers.

Voyago believes in the strength of our people and remains committed to our Golden Values statement reflecting our promise of performance to our employees, customers, and communities in which we operate.

Our teams are continuously recognized as top performers in Safety and Client Satisfaction awards. Voyago is proud to be recognized as one of Canada’s Safest Employers and a recipient of the Excellence Award for several years.

We are People and Safety First. So come join us and help shape the future of mobility at a Great Place To Work company.

**Position Overview**:
Reporting directly to the Operations Manager, the Schools Supervisor is responsible for day to day operations of the Schools Division. This position will be based in London.

**Primary Responsibilities**

**Operations**
- Ensures drivers meet the standards set out in the schools manual and Contract
- Covers school runs when required
- Will assist with lowering the deficiencies of drivers by coordinating required training
- Willing to commute to other regions for support where needed
- Assists with managing Hours of Service
- Oversees the completion of monthly ghostings
- Completes safety discussions and trip inspections
- Contribute and help prepare driver information meetings
- Take responsibility for the Emergency Response Plan in the event of a serious collision and attend the scene
- Communicate and liaison with the consortia
- Ensure the smooth operation of the schools’ division

**Training**
- Remains current with MTO requirements and HTA and provides necessary updates to Trainers
- Respond to trends identified in Safety meetings by implementing necessary training
- Coordinates with Human Resources and Health and Safety to arrange training

**Other**
- Acts as an ambassador of Voyago on and off company property
- Helps increase Voyago’s visibility within the community by participating in company sponsored events
- Is willing to participate in education upgrading as required
- Switch out vehicles for breakdowns and services
- Assist with dispatch duties when necessary

**Requirements**:

- Completion of a University or College Degree or Equivalent
- 3+ years’ experience in a similar role within transportation or service industry
- Valid B Class Driving Licence (or willing to upgrade to a B class)
- Effective negotiation and conflict resolution skills
- Proficient in computer software, experience in MS Office (Word & Excel)
- Available for shifts outside of regular business hours (afternoons, weekends etc.)
- Highly organized and able to multitask
- Excellent time management and communication skills
- Ability to work under pressure and maintain a high level of professionalism

**Benefits**

**Why work for us?**
- Employee and Family Assistance Program
- Competitive Benefit Offering
- Rewarding career with a growing company
- Great company culture
- Award Winning
- Focus on Innovation and Sustainable Environmental Initiatives
- Subsidiary of Global Transportation Provider (Transdev)

Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.
- We thank all applicants however only those under cons

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