Membership Support Specialist

5 months ago

Calgary, Canada South Calgary Primary Care Network Full time

**Status**: Full-time, Permanent

**Schedule**: Monday - Friday, Standard 38.75 hour work week

**Reports to**: Manager, Physician Engagement & Business Development

**Hybrid**: Home office eligible three days a week, some flexibility required

**Location**: Primary Care Network Wellness Centre at #4000, 1800 194 Avenue SE; Calgary, AB

**It takes an outstanding team to deliver exceptional care**

The SCPCN culture is defined by 5 core values: Innovation, accountability, integrity, collaboration and wellness. They provide a foundation on which we perform work and conduct ourselves. Our mission is to build healthier communities in south Calgary through the evolution and transformation of primary care in collaboration with our wellness partners.

This is an exciting role for a dynamic individual with a unique skillset of membership engagement, financial payments, and program support experience. SCPCN is growing and we are looking for employees to grow with it. You will be joining a highly skilled and supportive team, in an environment where your suggestions and input are strongly encouraged.

This new role will appeal to someone who embraces change, and enjoys collaborating with internal and external stakeholders while using a variety of technical, customer service and interpersonal skills.

SCPCN invests in our permanent roles with:
- Competitive starting pay rate commensurate with qualifications, skill set and years of relevant job-related experience.-
- 100% employer paid health, dental benefits, and employee family assistance program.-
- Employer matched Group RSP/TFSA starting at 5%.-
- Generous paid time off program, flexible health and wellness spending accounts, and professional development budget.**Position Summary**
- The Membership Support Specialist is as a key contact between the organization and its physician members, with responsibilities including but not limited to: handling inquiries, processing membership documents, maintaining and updating membership records, and assisting with member communication activities. They are also responsible for collecting data, tracking membership statistics, preparing reports, coordinating with the accounting department to track membership payments and supporting events for members. Success in this position requires excellent communication skills, be highly organized with passion for details and accuracy across multiple enterprise systems and possess a talent for building strong relationships between members and the organization.

**What Does the Role Do?**

Membership Process Support- Facilitates the integration of physicians into the Patient’s Medical Home (PMH) and Engagement initiatives, overseeing the entirety of the membership process including enrollment, financial transactions, communications, and event coordination.-
- Develops and manages a comprehensive suite of documentation and systems for physician memberships, encompassing data-sharing agreements, and master service agreements.-
- Ensures the integrity, confidentiality and precision of physician member records by managing both digital and physical data storage solutions, such as internal PCN databases and the Alberta Find a Doctor service.-
- Executes regular and ad-hoc database queries and generates reports, fulfilling requests from SCPCN Management or their teams.-
- Support the review and verification of membership information received from Alberta Health.Payment Processing- Collaborates with the finance team to streamline the payment process for physician members, including the authorization of signatories and addressing any related inquiries.-
- Conducts thorough quality checks on physician payment procedures, monitoring data across various teams and systems to prevent and rectify discrepancies or omissions.-
- Compile and review the required documentation for all funding supports to member physicians and Medical Homes.-
- Maintain tracking system for Medical Home staff, physicians and clinic data used to keep track of funding details.Program Support- Facilitates the management of contracts for member physicians.-
- Support organizational tasks related to the physician involved programs.-
- Executes a range of administrative tasks with superior interpersonal and organizational abilities, including but not limited to: the creation and distribution of minutes, correspondence, and documents, as well as managing communications and data analysis.-
- Assists the Physician Engagement (Practice Facilitator) team with the coordination of program requirements.-
- Drafts, revises, and structures various documents, reports, and communications, adhering to organizational standards and collaborating with SCPCN management on the creation of monitoring templates.-
- Organizes support for meetings, which encompasses scheduling, minute documentation, and preparing materials for both physical and virtual gatherings.-
- Offers administrative assistance for the planning and implementation of physician-related

  • Health and Wellness Membership Sales

    7 days ago

    Calgary, Canada BioStrong Full time

    **Position: BioStrong Membership Sales Specialist** **Pay Range: $64,000 - $132,000 + Residual Retention Income** **At BioStrong, we believe your time at work should be encouraging, rewarding, and inspiring. That’s what you’ll find when you join our team. We’re seeking a qualified Membership Sales Specialist to help us sell the products and services...

  • Membership Coordinator

    2 months ago

    Calgary, Canada Mosaic Primary Care Network Full time

    Membership Coordinator **Status**: Regular Full-Time (1.0 FTE) **Reporting To**:Manager, Membership and Administrative Services **Date Available**:Negotiable **Hours of Work**:7.75hours per day, 38.75 hours per week **Exempt/Non-Exempt**:Non-Exempt **Program**:Patient Medical Home **Classification**:Community Support II **Salary Range**:$21.27 -...

  • Membership Engagement Advisor

    1 day ago

    Calgary, Canada Calgary Chamber of Commerce Full time

    **About the Calgary Chamber** The Calgary Chamber exists to help businesses reach their potential. As the convenor and catalyst for a vibrant, inclusive and prosperous business community, the Chamber works to build strength and resilience among its members and position Calgary as a magnet for talent, diversification and opportunity. As an independent,...

  • Sales Support Specialist

    2 months ago

    Calgary, Canada HUB International Full time

    **Sales Support Specialist - HUB Financial (Hybrid)** Calgary, AB **About the Role** HUB Financial, a division of HUB International, is one of North America's leading insurance brokerages. Specializing in life insurance, investments, and wealth management, we provide independent financial advisors with a wide range of products, resources, and tools to help...

  • Program Manager, Membership

    2 weeks ago

    Calgary, Canada Calgary Foothills Primary Care Network Full time

    The Program Manager, Membership reports to the Director, Member Relations and Governance and collaborates with the Calgary Foothills PCN leadership, family physicians, clinic staff and external stakeholders. The Program Manager, Membership is responsible for development and design of the program service delivery and is an integral role in ensuring the...

  • Membership Consultant Manager

    2 weeks ago

    Calgary, Canada Gold's Gym Calgary North Gate Full time

    **Membership Consultant Manager** About Gold's: Gold's Gym has been a leader in excellence for over 52 years, with over 700 locations worldwide! At Gold's, we are committed to helping people find their inner strength and reach their goals. We offer the whole experience, with diverse group class schedules and the latest in cardio and strength training...

  • Membership Consultant Manager

    4 months ago

    Calgary, Canada Gold's Gym Calgary Full time

    Membership Consultant Manager (Douglas Dale Location) About Gold's: Gold's Gym has been a leader in excellence for over 52 years with over 700 locations worldwide! At Gold's, we are committed to helping people find their inner strength and reach their goals. We offer the whole experience, with diverse group class schedules and the latest in cardio and...

  • Membership Consultant Manager

    2 months ago

    Calgary, Canada Gold's Gym Calgary Full time

    Membership Consultant Manager (Douglas Dale Location) About Gold's: Gold's Gym has been a leader in excellence for over 52 years with over 700 locations worldwide! At Gold's, we are committed to helping people find their inner strength and reach their goals. We offer the whole experience, with diverse group class schedules and the latest in cardio and...

  • Membership Consultant Manager

    3 months ago

    Calgary, Canada Gold's Gym Calgary Full time

    Membership Consultant Manager (Douglas Dale Location) About Gold's: Gold's Gym has been a leader in excellence for over 52 years with over 700 locations worldwide! At Gold's, we are committed to helping people find their inner strength and reach their goals. We offer the whole experience, with diverse group class schedules and the latest in cardio and...

  • Membership Consultant Manager

    3 months ago

    Calgary, Canada Gold's Gym Calgary Full time

    Membership Consultant Manager (Douglas Dale Location) About Gold's: Gold's Gym has been a leader in excellence for over 52 years with over 700 locations worldwide! At Gold's, we are committed to helping people find their inner strength and reach their goals. We offer the whole experience, with diverse group class schedules and the latest in cardio and...

  • Membership Consultant Manager

    3 days ago

    Calgary, Canada Gold's Gym Calgary Full time

    Membership Consultant Manager (Country Hills Location afternoon shift) About Gold's: Gold's Gym has been a leader in excellence for over 52 years with over 700 locations worldwide! At Gold's, we are committed to helping people find their inner strength and reach their goals. We offer the whole experience, with diverse group class schedules and the latest...

  • Membership Consultant Manager

    2 weeks ago

    Calgary, Canada Gold's Gym Calgary Full time

    Membership Consultant Manager About Gold's: Gold's Gym has been a leader in excellence for over 52 years with over 700 locations worldwide! At Gold's, we are committed to helping people find their inner strength and reach their goals. We offer the whole experience, with diverse group class schedules and the latest in cardio and strength training equipment....

  • Membership Consultant Manager

    4 days ago

    Calgary, Canada Gold's Gym Calgary Full time

    Membership Consultant Manager About Gold's: Gold's Gym has been a leader in excellence for over 52 years with over 700 locations worldwide! At Gold's, we are committed to helping people find their inner strength and reach their goals. We offer the whole experience, with diverse group class schedules and the latest in cardio and strength training equipment....

  • Membership Sales Representative

    3 months ago

    Calgary, Canada World Gym Calgary Full time

    We’re looking for an enthusiastic and self-driven Membership Sales Representative to join our team at World Gym! In this role, you’ll create positive and welcoming experiences for potential and current members, highlight our facility’s benefits, and grow our community through local outreach and excellent customer service. **Locations Hiring**: -...

  • Communications Specialist

    7 months ago

    Calgary, Canada Clean Resource Innovation Network Full time

    The Clean Resource Innovation Network (CRIN), a Canadian not-for-profit organization, is looking for an energetic, collaborative and trusted communications professional with a vision and passion to be part of an organization that is driven to make things happen and to make a difference for our world. CRIN has built out an operations team with expertise in...

  • Executive Membership Advisor

    1 day ago

    Calgary, Canada TEC Canada Full time

    **The Role** We are growing! We are looking for an ambitious and results-driven Executive Membership Advisor (Sales) to help grow the TEC Canada community. In this role, you will be responsible for sourcing, vetting, and qualifying CEOs, senior leaders, and entrepreneurs who are seeking to elevate their leadership skills and accelerate business growth. As...

  • Ft Membership Consultant Manager

    2 weeks ago

    Calgary, Canada HAVES HOLDINGS COUNTRY HILLS GYM LTD. Full time

    **Membership Consultant Manager** About Gold's: Gold's Gym has been a leader in excellence for over 52 years with over 700 locations worldwide! At Gold's, we are committed to helping people find their inner strength and reach their goals. We offer the whole experience, with diverse group class schedules and the latest in cardio and strength training...

  • Membership Consultant Assistant Manager

    2 months ago

    Calgary, Canada Gold's Gym Calgary Full time

    Membership Consultant Assistant Manager (Douglas Dale Location) About Gold's: Gold's Gym has been a leader in excellence for over 52 years with over 700 locations worldwide! At Gold's, we are committed to helping people find their inner strength and reach their goals. We offer the whole experience, with diverse group class schedules and the latest in...

  • Support Specialist

    5 days ago

    Calgary, Canada LivingWorks Full time

    **LivingWorks is seeking an** **LivingWorks Support Specialist** **About LivingWorks** For nearly four decades, we’ve wondered: how can we make the world a better place? At LivingWorks, that comes in the form of saving lives from suicide. We make it possible with innovative, evidence-based training that can empower anyone to recognize someone’s...

  • Administrative Support Specialist

    2 weeks ago

    Calgary, Alberta, Canada CALGARY EXCAVATING AND TRUCKING LTD. Full time

    About Calgary Excavating and Trucking Ltd.CALGARY EXCAVATING AND TRUCKING LTD. is a reputable company that requires an Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will be responsible for providing administrative support to the office staff and management team.