Customer Service Representative
6 months ago
**JOB TITLE**:Customer Service Representative - Bowling Alley**
LOCATION: City Centre Park located at 1097 Langford Parkway Victoria BC.
DEPARTMENT: Customer Service - various facilities (may include Playzone, Langford Lanes Bowling Alley, Eagle Ridge Community Centre, Westhills Arena)
REPORTS TO: Customer Service Manager
HOURS: Varying shifts according to business needs
**GENERAL JOB DESCRIPTION**
Customer Service Representatives are responsible for greeting and signing in customers to City Centre Park, ensuring all guests are greeted upon entry and leaving of City Centre Park facilities, provide great customer service and information regarding various facilities and programs offered, cash handling and processing of sales and transactions, and general administrative and cleaning tasks. The Customer Service Representative (CSR) position is responsible for issuing a variety of reservation types to Langford Lanes (online reservations, Bowling Leagues, Birthday Party bookings, school rates, weekly specials, and walk in customers), and ensuring guests have a clean, safe, and FUN environment. This position offers a lot of opportunity for learning and cross-training, and is best suited for someone who excels in a fast-paced environment, who has a high attention to detail, and who can effectively communicate to solve in-the-moment problems to ensure guest satisfaction and customer safety.
**TYPICAL DUTIES AND RESPONSIBILITIES**:
- Meet and Greet every customer as they arrive and as they leave
- Provide a fun, safe environment for all customers
- Ring in and process payments, and complete daily cash-outs at the end of the day (if scheduled for closing shifts)
- Look through reservations using our online reservations system, and familiarize yourself on upcoming daily/weekly/reservations upon arrival.
- Have excellent communication skills and a friendly and outgoing demeanor
- Cleaning and wiping down tables, locker rooms, and other high-touch surfaces in between customer uses in accordance with the Daily Cleaning logs
- Daily, weekly and monthly cleaning tasks as indicated in the Cleaning and Maintenance trackers
**REQUIREMENTS**
- High school diploma or equivalent
- Minimum 1 year experience in a customer service role
- Criminal Record Check (required within first 30 days of employment)
**WHAT WE OFFER**
- Competitive wage
- Meal and facility discounts during and outside of shift
- Medical and dental benefits for full time employees
- Flexible scheduling
**Job Types**: Part-time, Permanent
**Salary**: $16.75-$17.75 per hour
Expected hours: 10 - 24 per week
**Benefits**:
- Casual dress
- Discounted or free food
- On-site parking
- Store discount
Schedule:
- Evening shift
- Weekends as needed
Licence/Certification:
- First Aid (required)
Work Location: In person
-
Customer Service and Parts Representative
6 months ago
Victoria, Canada Tom's RV Service & Supplies Ltd Full timeTom's RV Service & Supplies Ltd is a locally owned company. Currently we are seeking a full time, long term Customer Service and Parts Representative to add to our team. The Customer Service and Parts Representative should be the first and lasting impression our customers will experience and therefore does everything with a consistent focus on exceptional...
-
Customer Service Representative
6 months ago
Victoria, Canada Domino's Pizza | 655069 BC LTD Full timeHot job opening, fresh out of the Oven! The Customer Service Representative's role is crucial within the Domino's system! We pride ourselves on offering fast and friendly service with a smile, and our CSRs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the...
-
Customer Service Representative
6 months ago
Victoria, Canada Domino's Pizza Canada Full timeAt Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!Hot job opening, fresh out of the Oven!The Customer Service Representative's role is crucial within the Domino's...
-
Customer Service Representative
4 weeks ago
Victoria, British Columbia, Canada Neighbourly Pharmacy Full timeCustomer Service Representative OpportunityNeighbourly Pharmacy is welcoming applications for a positive and enthusiastic Full-time Customer Service Representative to join the established team at James Bay location.Job DescriptionThe Customer Service Representative reports to the Front Store Manager. The representative will assist in promoting the store...
-
Customer Service Representative
1 month ago
Victoria, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000beBee Professionals in Victoria is looking for a Customer Service Representative to provide exceptional customer service and ensure a positive shopping experience.Key Responsibilities:Process customer purchases and handle cash, credit, and debit transactions.Provide friendly and efficient service to all customers.Maintain a clean and organized checkout...
-
Customer Service Representative
6 months ago
Victoria, Canada Pacificanna - Jubilee Full time**Overview** **Available Roles (Jubilee)** - Part-time Customer Service Representative (15-25 hrs/week). **Customer Service Representative** Our company is seeking enthusiastic, personable staff who can use their extensive cannabis product knowledge to guide customers to the appropriate product and provide impeccable customer service while complying with...
-
Customer Service Representative
1 month ago
Victoria, Canada Pacificanna - James Bay Full time**Overview** **Available Roles (James Bay)** - Part-time Customer Service Representative, 15-25 hrs/week (availability through upcoming Christmas holidays). **Customer Service Representative** Our company is seeking enthusiastic, personable staff who can use their extensive cannabis product knowledge to guide customers to the appropriate product and...
-
Customer Service Representative
4 weeks ago
Victoria, British Columbia, Canada A2Z Detailing Inc. Full timeJob Description for Customer Service Representative at A2Z Detailing Inc.We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at A2Z Detailing Inc. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.Key...
-
Customer Service Representative
6 months ago
Victoria, Canada Rentokil Initial Full timeAre you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends! Who are we? Rentokil Canada Corporation is proud to be a member of the Rentokil family of companies in North America. We pride ourselves on being a...
-
Customer Service Representative
3 months ago
Victoria, Canada GFL Environmental Full timeGFL Environmental is looking for a **Customer Service Representative** to join our team in Victoria, British Columbia! The Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a...
-
Customer Service Representative
6 months ago
Victoria, Canada Rentokil Initial Full timeCustomer Service Representative Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends!Who are we?Rentokil Canada Corporation is proud to be a member of the Rentokil family of companies in North America. We...
-
Customer Service Representative
5 months ago
Victoria, Canada GFL Environmental Inc. Full timeGFL Environmental is looking for a **Customer Service Representative** to join our team in Victoria, British Columbia! The Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a...
-
Customer Service Representative
5 months ago
Victoria, Canada Budget Car & Truck Rental Full time**Customer Service Representative - Full-time Permanent** **Job Description - Customer Service Representative** **Reports to**: Onsite Management Team **Position Summary** Devon Transport prides ourselves in provide efficient and friendly service to all of our customers for their car rental needs. The staff at this location are responsible for processing...
-
Customer Service Representative
1 month ago
Victoria, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000beBee Professionals in Victoria is looking for a highly motivated Customer Service Representative to join our team. As a Cashier, you will be responsible for handling customer transactions, providing excellent customer service, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash, credit, and...
-
Customer Service Representative
4 weeks ago
Victoria, Canada Ralmax Full time**_This is a Seasonal Position_** This role is a “first impression” role. The CSR member is often the first contact that a passenger has with Victoria Harbour Ferry. The first impression must always be the “first/best” impression of the company. The position requires a dedicated, loyal and self-motivated individual. **DUTIES AND...
-
Customer Service Representative
6 months ago
Victoria, Canada J's SMoke N Snacks Full timeJob Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, resolving issues, and ensuring overall customer satisfaction, also drives sales through the engagement of...
-
Customer Services Representative
3 months ago
Victoria, Canada Coast Capital Savings Full timeAs a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone...
-
Customer Services Representative
3 months ago
Victoria, Canada Coast Capital Savings Full timeAs a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone...
-
Customer Service Representative
1 month ago
Victoria, British Columbia, Canada Domino's Pizza Canada Full timeAt Domino's Pizza, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in making this happen.Key Responsibilities:Take orders by phone and in-person, ensuring accuracy and efficiencyProvide top-notch customer service, addressing concerns and resolving issues promptlyManage cash...
-
Customer Service Representative
2 months ago
Victoria, Canada BMO Financial Group Full time1225 Douglas Street Victoria British Columbia,V8W 2E6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...