Technology Advocate

1 week ago

Ottawa, Canada IBM Full time

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

We are seeking a passionate technology advocate to join our dynamic team at IBM TechXchange. IBM TechXchange is a new program that engages our technology practitioners through hands-on, deep technical learning and access to IBM experts through in-person experiences and virtual events. As a member of the IBM TechXchange User Advocacy team, you will be supporting our strategic user advocacy programs, working closely with IBM Champions and IBM User Groups. This position is designed for individuals who are eager to leverage their enthusiasm for technology to champion our strategic programs. This role offers a unique opportunity to contribute to content creation, fostering awareness of our programs and working alongside a multidisciplined team serving a wide community of IBM technologists.

Key Responsibilities

Social Promotion: Actively engage on various social media platforms and online communities to increase visibility and awareness of our strategic programs. Create compelling narratives that resonate with both internal and external audiences, driving interest and engagement.

Cross-Team Collaboration: Work across different business units, including product management, development, sales and client engineering, to raise program awareness and interest.

Content Creation: Produce high quality, engaging content such as blog posts, social posts, videos, and presentations that clearly communicate the value and innovation of our programs to a diverse audience. Your creativity and ability to effectively communicate program benefits are key to achieving success.

Feedback Loop: Serve as a conduit for program feedback from the wider technology community and our internal teams, utilizing insights to improve and refine program offerings and promotional tactics.

*Occasional WFH possible*

Required Technical and Professional Expertise
- Related college diploma
- 1-3 years experience social media marketing
- Experience with Khoros and Google Analytics or similar platforms
- Exposure to video editing or a willingness to learn

Preferred Technical and Professional Expertise
- University Degree in Marketing or Business Communications
- 3-5 years experience with content creation and social media management
- 2+ years experience with video editing

About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

Location StatementMust have the ability to work in Canada without sponsorship.

This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the

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