Court Services Counter Clerk

2 weeks ago

Whitehorse, Canada Government of Yukon Full time

Job Summary and Requirements

This is to fill 2 Permanent positions with a possible e-list hire of two TERM (2 years) positions. TA' s will be considered for existing YG employees.

Department of Justice

The Department of Justice is working to ensure Yukon remains a safe, secure, and healthy place to live and work. We provide supportive and dynamic work environments comprising teams of professionals who are committed to making a difference in the lives of Yukoners.

**The principles that guide us are**:
**Reconciliation with Yukon First Nations**: Together as DOJ representatives we commit to embracing the spirit of the Final Report of the Truth and Reconciliation Commission of Canada entitled Honouring the Truth, Reconciling the Future, by conducting ourselves in our day-to-day business in a manner that embodies the purpose of reconciliation with First Nations in the Yukon. We recognize the importance of employee education on First Nations history and encourage innovative thinking by all DOJ personnel on our ability to effect meaningful change towards true reconciliation.

**Working as a Team**: As DOJ employees we value working together as a team within branches and within the department as a whole, while respecting our respective roles in the administration of justice, to work as one entity to meet our collective objective to serve the public. We are mindful of the impact of our actions on the people around us both in proximity and in the larger department and strive to ensure that we maintain the best interests of the department in our approach to our work.

**Identify and Meet our Clients' Needs**: DOJ personnel have a wide variety of responsibilities and an equally diverse clientele, internal and external to government, and we are committed to ensuring that they know we work for them and that we treat them with empathy, inclusion, integrity, respect and professionalism.

**Initiative and Innovation**: Management will encourage DOJ staff at all levels to think innovatively and to take initiative that will improve the work we do and services that we provide to allow for positive change and creativity in the workplace. Management will encourage DOJ personnel to reconsider our approach to the services we provide and adapt to the changing environment.

**Communications**: We are committed to improving the way we communicate internally with one another and externally to the public in order to better perform as a DOJ Team, share information and ideas with each other, dispel negative myths about the department and to ensure that the general public has an appreciation for the excellent work we do.

**The Opportunity**:
Reporting to the Clerk of the Supreme Court, the Court Services Counter Clerk works within the Whitehorse Court Registry and supports the operation of the Yukon courts. This position:
processes and files legal documents in accordance with court rules, forms, practice directions and applicable legislation;
provides legal information and assistance to court users with respect to civil court procedures;
prepares and maintains court records and files;
handles requests for transcripts and court audio recordings; and
accepts fees, fines and other payments into court.

The incumbent handles a high volume of sensitive and confidential information and is expected to meet high standards of tact, confidentiality, and sound judgment.

The friendly and cohesive front counter team is looking for a professional individual who is a team player as well as detail-oriented, organized, and self-motivated. A significant amount of the incumbent's time will be spent helping members of the public navigate complex court forms and processes.

**Essential Qualifications**:
Please submit your resume clearly illustrating how you meet each of the following qualifications - specifically, how your work experiences and related duties align with the essential qualifications listed below. Note that selection for further consideration will be based solely on the information you provide in your resume.

Successful completion of post-secondary program in Secretarial, Business, Office or Legal Administration, or other related field.
Experience performing senior administrative functions (preferably in a legal environment)
Experience working with the Yukon Rules of Court and knowledge of the Yukon justice system is an asset.
Proficiency in French language will be considered an asset.

Desired Knowledge, Skills and Suitability

Excellent interpersonal and written communication skills
Commitment to client service
Tact and good judgment
Strong organization and work prioritization skills
Attention to detail
Self-motivation, and ability to work well independently and as part of a team
Ability to maintain high levels of confidentiality
Ability to perform multiple tasks under pressure
Problem solving skills

Additional Information

**Conditions of Employment**: The incumbent must become a Notary Public within 6 months of hire.

**Relocation**

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