Bilingual Customer Care Representative
2 weeks ago
At Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join Equitable Life today.
**Position Title**: Customer Care Representative
**Reports To**: Manager, Group Customer Contact Centre
**Department**: Group Contact Centre
**Term**: Permanent Full-Time
**Schedule**: Monday to Friday, 11:00 AM to 7:00 PM EST // 8:00 AM to 4:00 PM PST
**Start Date**: June 12, 2023
Here at Equitable Life, we ensure that some of your time is spent away from the phones. This time allows for side projects and other initiatives that can bring tremendous growth to our organization.
You will also have the opportunity to use your investigative skills to work with the Fraud Investigations team by referring suspicious claims and alerting the department to any potential fraud-related findings.
**What you will bring**:
- Previous experience in a phone-based customer service role is required
- Previous experience in an insurance company, group benefits role, or a related medical field is preferred
- Superior interpersonal skills to manage relationships with internal and external clients
- Excellent listening skills to facilitate positive outcomes with inquiries and irate callers
- Ability to handle high stress levels in a fast-paced production environment
- Excellent verbal and written communication skills
**What’s in it for you**:
- A healthy work-life balance with employee wellness top of mind
- Annual bonus program, annual vacation allowance, and company-paid benefits program
- An additional paid volunteer day each year so you can spend time giving back to the community
- Immediate enrollment in the company’s pension program with employer matching
- Employee resource groups that support an inclusive work environment
- Tuition support and specialized program assistance
- A company subsidized cafeteria with a variety of daily options
- Discounts on company products and services, and access to exclusive employee perks
- Regular EQ Together events focused on company togetherness and collaboration
How do I apply?
2. Complete your PLUM profile here and complete the Plum Discovery Survey. (Please note that priority will be given to applicants who complete the survey)
As part of the recruitment/offer process you will be required to provide two professional references (minimum one supervisor and above).
To learn more about Equitable Life, we encourage you to explore our organization.
-
Bilingual Customer Care Representative
1 month ago
Waterloo, Canada Equitable Life of Canada Full timeAt Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join...
-
Bilingual Client Care Representative
22 hours ago
Waterloo, Canada Equitable Life of Canada Full timeBilingual Client Care Representative Waterloo, ON, Canada Req #2177 Thursday, April 11, 2024 At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our...
-
Bilingual Customer Care Representative
4 days ago
Waterloo, Canada Equitable Life of Canada Full timeAt Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join...
-
Bilingual Customer Care Representative
4 weeks ago
Waterloo, Canada Equitable Life of Canada Full timeAt Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join...
-
Bilingual Client Care Representative
1 month ago
Waterloo, Canada Equitable CA Full timeAt Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable...
-
Bilingual Customer Service Representative
18 hours ago
Waterloo, Canada True Solutions Full time**Customer Service Representative (French/English)** We have immediate contract employment opportunity for 3 bilingual Customer Service Representative (French/English) Team Leads for one of our Insurance clients. **Here’s what you’ll do** - Being a knowledge leader on our policies, products, services, and initiatives - Respond to calls from members,...
-
Customer Care Representative
1 month ago
Waterloo, Canada Equitable Life of Canada Full timeAt Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join...
-
Customer Care Representative
4 days ago
Waterloo, Canada Equitable Life of Canada Full timeAt Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join...
-
Bilingual Customer Service Representative
24 hours ago
Waterloo, Canada Securian Canada Full timeDescriptionWho we needReporting to the Assistant Manager, Customer Service, the Bilingual Customer Service Representative will provide accurate and prompt response to written and telephone customer inquiries regarding policy transactions, by using automated system. You will also provide information and solutions to customers to retain business, enhance...
-
Bilingual Customer Service Representative
5 days ago
Waterloo, Canada Equitable Life of Canada Full timeAt Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join...
-
Waterloo, Canada Definity Financial Corporation Full timeID de tâche : 7187 Catégorie : Réclamation Marque : Definity Permanent/Temporaire : Permanent Temps plein/temps partiel : Temps partiel Emplacement : Waterloo, Canada Échelle salariale : $33,200 - $57,400 Definity est la société mère de marques et compagnies d’assurance de dommages parmi les plus établies et innovatrices au Canada, soit Assurance...
-
Customer Care Representative
1 month ago
Waterloo, Canada Equitable Life of Canada Full timeAt Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join...
-
Customer Service Representative
5 days ago
Waterloo, Canada ACUTE Environmental Services Full time**Customer Service Representative** **ACUTE Environmental and Safety Services Inc**. is looking for an experienced, career-minded **Customer Service Representative **whois responsible for serving customers in person and via the telephone. The Customer Service Representative is accountable for dealing with customer inquiries, and processing transactions,...
-
Representative, Customer Care Nouveau
1 month ago
Waterloo, Canada Definity Financial Corporation Full timeID de tâche : 7188 Catégorie : Réclamation Marque : Definity Permanent/Temporaire : Permanent Temps plein/temps partiel : Temps plein Emplacement : Waterloo, Canada Échelle salariale : $33,200 - $57,400 Definity est la société mère de marques et compagnies d’assurance de dommages parmi les plus établies et innovatrices au Canada, soit Assurance...
-
Client Care Representative
1 month ago
Waterloo, Canada Equitable CA Full timeAt Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable...
-
Customer Service Representative
19 hours ago
Waterloo, Canada Equitable Life of Canada Full timeAt Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join...
-
Client Care Representative
6 days ago
Waterloo, ON, Canada Equitable Life of Canada Full timeAt Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable today. ...
-
Customer Service Representative, Waterloo
7 days ago
Waterloo, Canada AlgaeCal Full time**Career with a heart! **If you like helping people, and you want to feel supported in your work -- this is the opportunity for you. Every day, concerned people call the AlgaeCal helpline. They’ve just had bad news about their bones - and they’re scared they might break at any moment. But after talking with YOU, their fear will melt away. We call our...
-
Customer Service Representative
1 week ago
Waterloo, Canada BA Folding Cartons Full time**Who We Are** At BA Folding Cartons we create packaging with standout power. With a combination of skill, experience and innovative design, the BA team can create tailor-made solutions for each client’s specific packaging needs. With our combined team of over 130 in Ontario, we relentlessly focus on enabling innovation through the services we deliver,...
-
Customer Service Representative
6 days ago
Waterloo, Canada BMO Financial Group Full time90 Weber Street Waterloo Ontario,N2J 3G8 The branch is open from Monday to Saturday) This role provides 22.5 hours per week (3 full days per week) Mandarin speaking ability is an asset Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best...