Investigator

2 weeks ago

Toronto, Canada Ombudsman Ontario Full time

The Ombudsman is an independent, impartial officer of the Legislature that resolves and investigates complaints about Ontario government organizations, broader public sector bodies, including municipalities, universities and school boards, child protection services, and compliance with the French Language Services Act. The Ombudsman recommends solutions to individual and systemic administrative problems, and promotes fairness, accountability and transparency in the public sector as well as respect for French language service rights and the rights of children and youth.

**What can I expect to do in this role?**: Investigators at the Ontario Ombudsman are responsible for both leading and working as a team on various investigative files. As an investigator, you will be accountable for investigations from inception to completion, which includes identifying issues, interviewing witnesses, and gathering and analyzing information, as well as writing clear and comprehensive reports. Much of the work also includes using alternate dispute resolution mechanisms. Your work will play a crucial role in the development of the Ombudsman's recommendations to improve governance.

This opportunity will appeal to investigators who are keen to be part of a world-class investigations team that deals with a diverse range of administrative fairness and maladministration issues.

**How do I qualify?**:

- University degree (in a field such as law, psychology, political science, public administration) with a minimum of 2 years of experience in investigations and/or administrative oversight
- Recent experience (within last 3 years) working in an oversight function
- Demonstrated experience in developing and executing investigation plans
- Experience preparing well-written, detailed reports
- Working knowledge of provincial government organizations, boards and agencies, as well as knowledge of the Ombudsman Act
- Proven ability to interview individuals at all organizational levels, as well as strong interpersonal skills, including the ability to manage and defuse emotionally-charged situations
- Ability to exercises good judgement and common sense, and is accountable for decisions
- Capacity to work effectively in a team-based environment, and be open to consultation and collaboration in determining appropriate solutions for complaints and inquiries
- Competency in written and oral French at the advanced level is an asset

Our recruitment practices reflect the Ontario Ombudsman's continuing goal of encouraging a diverse and inclusive workplace. Accommodations will be provided in accordance with the Ontario Human Rights Code.

Please Note: Only applicants selected to participate in the recruitment process will be contacted. Moving expenses will not be paid. This is a unionized position.

**Additional Information**:
**Address**:

- 1 Permanent, Toronto, Toronto Region, Criminal Record Check

**Compensation Group**:

- Excluded- Understanding the job ad - definitions**Schedule**:
**Category**:

- Inspections and Investigations**Posted on**:

- Monday, January 16, 2023**Note**:
Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.

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