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Bilingual Executive Market Research Interviewer

1 week ago


Winnipeg, Canada IPSOS Full time

Les opérations de sondages téléphoniques d'Ipsos NA recherchent maintenant des interviewers exécutifs pour les études de marché. Si vous avez de solides compétences en communication, êtes tenace lorsqu'il s'agit de joindre les dirigeants d'entreprise et êtes poli et courtois, ce poste est pour vous

Nous recherchons une personne responsable pour mener des sondages téléphoniques pendant la journée auprès d'un public de haut niveau, y compris des leaders d'opinion clés et des cadres de tous les secteurs d'activité.

**Responsabilités**:
Mener des sondages téléphoniques de haute qualité à des fins de recherche
Avoir une approche courtoise, service à la clientèle envers les personnes avec qui vous parlez
Vérifiez l'exactitude, l'orthographe et la grammaire de toutes les réponses
Volonté d'encadrer les autres et de partager des stratégies gagnantes
La lecture et l'écriture bilingues en français sont un atout

Compétences et aptitudes requises

Attitude positive et motivée
Excellentes capacités de lecture et d'écoute
Parfaitement à l'aise (à l'oral et à l'écrit) en anglais
Vitesse de frappe mínimale de 55 mots par minute/90 % de précision
Attitude de service client professionnel
Apparence et attitude professionnelles
Qualité sonore entraînante, professionnelle et captivante
Engagement envers l'environnement d'équipe

**Type d'emploi**: Temps plein

**Le salaire**: $17.00 - $18.00 heure

**Avantages**:
Horaire flexible, minimum 4 jours par semaine
Prime de rémunération disponible pour de solides performances

**Horaire**:
Lundi à vendredi
Quart de jour

**Éducation**:
Études secondaires ou équivalent (Préféré)

**L’Expérience**:
**Assistance client**: 1 an (de préférence)

**Télémarketing/études de marché**: 1 an (de préférence)

**Compétences en informatique**: 1 an (de préférence)
Vitesse de frappe 45 mots par minute

**Exigences en matière d'équipement**:
Ordinateur Windows avec droits d'administrateur. Système d'exploitation Windows 10/11 et régulièrement mis à jour
Processeur 1,1 GHz minimum et 512 MB RAM (1 GB de RAM recommandé)
Internet haut débit ou haut débit DSL, câble ou satellite
Logiciel antivirus à jour installé.

**Lieu de travail**: Bureau central de Winnipeg, MB ou à distance à travers le Canada

*****

Ipsos NA telephone survey operations are now looking for Executive Market Research Interviewers. If you have strong communication skills, are tenacious when it comes reaching business executives and are polite and courteous, this job is for you

We are looking for a responsible individual to conduct telephone surveys during day with high-profile audience including key opinion leaders and executives across all business sectors.

**Responsibilities**:
Conduct high quality telephone surveys for research purposes
Have a courteous, customer service approach to the people you speak with
Check all responses for accuracy, proper spelling, and grammar
Willingness to mentor others and share winning strategies
French bilingual reading and writing is an asset

Required skills and abilities

Self-motivated, positive attitude
Excellent reading and listening skills
Fully fluent (both verbal and written) in English
Minimum typing speed of 55 wpm / 90% accuracy
Professional customer service attitude
Professional appearance and attitude
Upbeat, professional and engaging sound quality
Commitment to the team environment

**Job Type**: Full Time

**Pay**: $17.00 - $18.00 hour

**Benefits**:
Flexible schedule, minimum 4 days a week
Premium pay available for strong performance

**Schedule**:
Monday to Friday
Day Shift

**Education**:
High school or equivalent (preferred)

**Experience**:
**Customer support**: 1 year (preferred)

**Telemarketing/market research**: 1 year (preferred)

**Computer skills**: 1 year (preferred)
Typing speed 45wpm

**Equipment requirements**:
Windows-based computer with admin rights. Windows 10/11 OS and regularly updated
Minimum 1.1 GHz CPU and 512 MB RAM (1 GB RAM recommended)
Broadband or high-speed DSL, cable or satellite internet
Up to date antivirus software installed.

**Work Location**: Winnipeg, MB centrally located office or remote across Canada

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