Market Research Interviewer

3 days ago


Winnipeg, Canada IPSOS Full time

Ipsos is a global leader in survey-based market research, focused on advertising, marketing, public opinion, loyalty and media. We provide our researchers with high-quality, efficient and innovative services which enable them to meet their client’s project needs and to sustain lasting client relationships.

**Position**: Work from Home - Market Research Interviewer

**Location**: Manitoba
At-Home Market Research Interviewers conduct telephone surveys with people throughout Canada and the United States on a variety of topics including buying habits, customer satisfaction, consumer, social and political issues. There is no telemarketing or sales involved.
We are hiring for this position at an hourly wage of $13.50 for fluent English-speakers.
If you are able to conduct telephone surveys (speak, read and write) in English and French, you can earn a higher hourly wage of $14.50.
This position may be right for you if.
You have a minimum Windows 10 computer system possess strong technical skills.
You are comfortable speaking on the phone and have a quiet and private workspace.
You have excellent time management skills.
You reside in the province of Manitoba area and are looking to work from home
You are available to work late afternoon to evening and weekends.

**Responsibilities**:
Have a courteous, customer service approach to the people you speak with.
Conduct telephone surveys for research purposes.
Able to read aloud a questionnaire as it is written and to record the respondent’s answers accurately.
Check all responses for accuracy, proper spelling and grammar.

**Required Skills**:
Self-motivated, positive attitude
Excellent read and listening skills
Fully fluent in English with excellent enunciation and pronunciation
Minimum typing speed 45 words per minute
Professional customer service attitude
Commitment to working as a team
Previous call centre experience is an asset
Fluency in reading and writing French would be considered an asset

**Home Office Requirements**:
Desktop or laptop computer with minimum Microsoft Windows 10 or 11 operating system (Mac or tablet not supported; Windows 10 S Mode not supported)
Minimum computer requirements are 1.1 GHz and 512 MB RAM
Broadband or high-speed DSL, cable or satellite internet connection.
Able to run Windows Updates regularly to keep system current with latest security updates from Microsoft
Antivirus software. Only one antivirus program installed. (Avast and Kaspersky not supported)
Landline telephone or cell phone including a headset with microphone that connects to your telephone equipment. Excellent sound quality required.
Ipsos is committed to equity in employment and in providing a workplace environment that treats all employees with respect and dignity. We are committed to providing equal opportunity to all staff and applicants.
Ipsos Direct is the operations division of Ipsos in North America, fulfilling the data collection and data-handling needs of Ipsos researchers. Ipsos Direct provides Ipsos researchers with high quality, efficient, and innovative services, enabling them to meet their project objectives and sustain and build lasting client relationships.
Ipsos is committed to equity in employment and in providing a workplace environment that treats all employees with respect and dignity. We are committed to providing to all staff and applicants. We thank all applicants, however only those short-listed will be contacted.

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