Retail Store Manager

3 weeks ago


Thunder Bay, Canada The Beer Store Full time

**The Role**

We are currently searching for two **Retail Store Managers** reporting to the **District Manager**. These are full-time permanent opportunities**.** As a Retail Store Manager, you will create a positive, customer service focused experience. You will play an important role in ensuring that a new shopping experience is promoted to our customers, as well as manage continuous optimization of overall store performance.

Location: Thunder Bay, Ontario. Stores 3654 & 3655.

Who We Are

Becoming experts on beer doesn't happen overnight - we've been in business since 1927 and today, The Beer Store is the primary distribution and sales channel for beer in Ontario and is owned by 30+ Ontario-based brewers Through our Retail Stores, Distribution Centres, Draught Services, Customer Contact Centre, and our Corporate Office, we form one large team that is passionate about the beer business. The Beer Store is proud to foster a respectful and inclusive culture that expands and leverages the diverse talents, experiences, and perspectives of our team members to deliver exceptional service for our customers. We continue to be successful by working together, respecting each other, having a positive attitude and by trying new and innovative ideas. Not only are we knowledgeable, passionate, and loyal ambassadors for beer, we’re also health and safety advocates, environmental champions, DEIB enthusiasts and we give proudly back to our communities.

What You’ll Be Doing
- Demonstrate strong leadership, be energetic and enthusiastic with the ability to motivate a team
- Recruit, train, coach and develop employees to achieve their full potential
- Enforce our social responsibility initiatives - WE ID and Arrive Alive
- Effectively manage a budget according to organizational objectives
- Schedule staff according to operational needs and the Collective Agreement
- Ensure safety and compliance of staff in accordance with Health and Safety legislation is met to the highest degree
- Oversee the Ontario Deposit Return Program (ODRP) and approved recyclables
- Ensure all signage and displays are executed to operational plans and guidelines
- Manage inventory levels to meet customer demands
- Encourage participation in community initiatives
- Perform other related duties as assigned

Who You Are - Your Knowledge, Skills & Experience
- A minimum of 3 - 5 years of operations experience in a Retail environment; experience with TBS/BDL is preferred
- Proven leadership ability to effectively manage a team of direct reports; previous unionized experience preferred
- Completion of the Beer Store’s High Potential Program (HPP) strongly preferred
- Strong analytical and problem-solving skills
- Strong commitment and dedication to customer service
- The ability to make sound decisions in a timely fashion
- Above average communication and interpersonal skills You are expected to follow and enforce with staff all company and legislated health and safety procedures and must use all PPE provided
- The availability to work varied shifts, including evenings and weekends, is necessary to succeed in this role

**Application Deadline: March 31, 2023**

Equal Opportunity Employer

We are committed to providing a respectful and empowering workplace that values our greatest resource, our people. Diversity, Equity, Inclusion & Belonging are essential components of our culture that empower us to meet the needs of our employees, customers and communities. We welcome applicants from all backgrounds including racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and any other characteristic. We’re an equal opportunity employer and provide employment accommodation in accordance with provincial legislation. If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation at any stage of the recruitment process.


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