Client Relations Specialist

4 months ago


Mississauga, Canada Element Fleet Management Full time

Get started on an exciting career at Element_

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

What We Need

We are looking for a Client Relations Specialist to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients. At Element, employees play a critical role in delivering value to clients and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference

Are You:
- Able to have appreciation for our clients’ organization and sensitivities, anticipating client needs with a consultative approach?- Analytical with the ability to problem solve?

The Client Relations Specialistprovides premier customer service to a portfolio of accounts, end to end management of portfolio from model year set up through vehicle activation and consultation regarding new-vehicle acquisition including policy, procedures, and media for order placement. This role also monitors activates across various teams to ensure a flawless delivery., as we;; as provide analysis, consultation and recommendations that support account development strategies.

A Day in the Life- Primary client contact & owner of the factory order acquisitions wing to wing process from model year setup thru delivery- Guides client through evaluation of models and manufacturers that best align clients overall fleet performance goals- Assists client with vehicle/specification decision-making- Works directly with Commercial including VP, AE, Sales, Consultants on account strategies- Engage with Customer Service Associate (CSA) to create and maintain Fleet specs- Creates LCCA, payment schedules & Price & Specs- Creates OEM comparisons- Make recommendations on best value packages & equipment- Research/resolves client inquiries on a variety of acquisitions related task from order placement thru delivery by engaging with other acquisition team- Interact with client’s OEM rep as needed- Keeps client abreast of OEM changes impacting their fleet- Client point of contact for Fleet Select and DLO training and inquires- Manages clients overall acquisition experience in accordance with the new-vehicle acquisition processes in conjunction with the Commercial and FPS- Create and maintain client specific Fleet Specs throughout the year and obtain approval- Participate with FPS in client quarterly reviews when requested- Partners with New Business Activations to ensure new clients received the proper guidance, training, and recommendation for their acquisition needs during their onboarding experience- Share and implement best practices on acquisition related processes

**Requirements**:
- College degree in business or related field (or equivalent business experience)- 3-4 years business experience with client contact preferred- Proficient use of MS office tools (power point, excel and word)- Industry experience preferred- Negotiation and analytical ability strongly desired- Able to influence (i.e., client behavior) with diplomacy; analytical skills; coaching ability- Excellent communication and presentation skills (oral/written)- Takes initiative; decision-making skills & problem-solving ability- Organization & time management skills- Detail and results oriented- Relationship-building skills (internal/external); resourceful and can ask probing questions to anticipate needs
- Internally, this role is "Consultant, New Vehicle Acquisition"

What’s in it for You
- A culture of innovation, empowerment, decision-making, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
- or call (800) 665-9744._
- Pay transparency Nondiscrimination
- Know Your Rights: Workplace discrimination is illegal



  • Mississauga, Ontario, Canada Element Fleet Management Full time

    Unlock Your Potential at Element Fleet ManagementAt Element Fleet Management, we're redefining the fleet management industry to be people-first, then business. We're looking for a Client Relations Specialist to join our team and help us deliver an exceptional client experience.What We're Looking ForAble to understand and appreciate our clients' organizations...


  • Mississauga, Ontario, Canada Element Fleet Management Full time

    Unlock Your Potential at Element Fleet ManagementAt Element Fleet Management, we're redefining the fleet management industry to be people-first, then business. We're looking for a Client Relations Specialist to join our team and help us deliver an exceptional client experience.What We're Looking ForAble to understand and appreciate our clients' organizations...


  • Mississauga, Ontario, Canada Element Fleet Management Full time

    Unlock a Rewarding Career at Element Fleet ManagementAt Element Fleet Management, we're redefining the fleet management industry by putting people first. We're seeking a highly skilled Client Relations Specialist to join our team and deliver exceptional client experiences.What We're Looking For We're looking for a Client Relations Specialist to provide...


  • Mississauga, Ontario, Canada Element Fleet Management Full time

    Unlock Your Potential at Element Fleet ManagementAt Element Fleet Management, we're redefining the fleet management industry to be people-first, then business. We're looking for a Client Relations Specialist to join our team and help us deliver an exceptional client experience.What We NeedWe're seeking a highly analytical and consultative individual who can...


  • Mississauga, Ontario, Canada Element Fleet Management Full time

    Unlock Your Potential at Element Fleet ManagementAt Element Fleet Management, we're redefining the fleet management industry to be people-first, then business. We're looking for a Client Relations Specialist to join our team and help us deliver an exceptional client experience.What We NeedWe're seeking a highly analytical and consultative individual who can...


  • Mississauga, Ontario, Canada Element Fleet Management Full time

    Unlock Your Potential at Element Fleet ManagementAt Element Fleet Management, we're redefining the fleet management industry to be people-first, then business. We're looking for a Client Relations Specialist to join our team and help us deliver an exceptional client experience.What We NeedWe're seeking a highly analytical and consultative individual who can...


  • Mississauga, Canada Cardinal Couriers Ltd. Full time

    As a Key Client Relations Specialist in our courier company, you will play a pivotal role in ensuring exceptional service for existing key clients. Your primary responsibility will be to drive revenue growth through strategic account management and foster long-term relationships with key customers. **Key Responsibilities**: **Account** **Management**: Act...


  • Mississauga, Ontario, Canada Element Fleet Management Full time

    Unlock Your Potential at Element Fleet ManagementAt Element Fleet Management, we're redefining the fleet management industry to be people-first, then business. We're looking for a Client Relations Specialist to join our team and help us deliver an exceptional client experience.What We're Looking ForAble to understand and appreciate our clients' organizations...


  • Mississauga, Ontario, Canada Element Fleet Management Full time

    Unlock Your Potential at Element Fleet ManagementAt Element Fleet Management, we're redefining the fleet management industry to be people-first, then business. We're looking for a Client Relations Specialist to join our team and help us deliver an exceptional client experience.What We're Looking ForAble to understand and appreciate our clients' organizations...


  • Mississauga, Ontario, Canada beBee Professionals Full time

    Job Title: Client Services CoordinatorLocation: Mississauga, ONCompany: beBee ProfessionalsJob Description:beBee Professionals is seeking a highly skilled Client Services Coordinator to provide exceptional customer service to our clients. The successful candidate will be responsible for managing client inquiries, ensuring client satisfaction, and developing...


  • Mississauga, Ontario, Canada beBee Professionals Full time

    Job Title: Client Services CoordinatorLocation: Mississauga, ONCompany: beBee ProfessionalsJob Description:beBee Professionals is seeking a highly skilled Client Services Coordinator to provide exceptional customer service to our clients. The successful candidate will be responsible for managing client inquiries, ensuring client satisfaction, and developing...


  • Mississauga, Canada Checkpoint Research Full time

    Job Posting: Client Relations and Communications Specialist Location: Mississauga, Ontario (Hybrid Work Model) Company Overview: Checkpoint Research Inc. stands at the forefront of fostering innovation within the Canadian business landscape. We specialize in guiding companies through the complexities of obtaining government incentives for research and...

  • Client Relations Agent

    3 months ago


    Mississauga, Ontario, Canada Konica Minolta Full time

    Job Overview:As a Client Support Specialist at Konica Minolta, your primary role will be to deliver outstanding service to both external and internal clients through various communication channels including phone and email. You will be tasked with addressing client inquiries, accurately recording meter readings, overseeing service requests, verifying billing...


  • Mississauga, Ontario, Canada Konica Minolta Full time

    Job Overview:As a Client Support Specialist at Konica Minolta, your primary role will be to deliver outstanding service to both external and internal clients through various communication channels including phone and email. You will be tasked with addressing client inquiries, accurately recording meter readings, overseeing service requests, verifying billing...


  • Mississauga, Canada SCI Transportation Full time

    **Overview** **Responsibilities** - This role is cross-functional, handling multiple accounts - Provide support through processing orders accurately, maintaining visibility of shipments and following up on delivery completion and/or delivery challenges - Contribute to the knowledge base on common issues, workarounds and SOP (Standard Operating Procedures)...


  • Mississauga, Ontario, Canada Stitch It Full time

    ABOUT THE COMPANY: Stitch It stands as Canada's premier clothing alteration service, boasting 54 locations nationwide. Our partnerships with leading retailers in the fashion sector position us in most major shopping centers. Stitch It is widely recognized as the authority in clothing alterations. We are in search of a skilled and self-assured Fit...


  • Mississauga, Ontario, Canada Stitch It Full time

    ABOUT THE COMPANY: Stitch It stands as Canada's premier clothing alteration service, boasting 54 locations nationwide. Our partnerships with leading retailers in the fashion sector position us in most major shopping centers. Stitch It is widely recognized as the authority in clothing alterations. We are in search of a skilled and self-assured Fit...


  • Mississauga, Canada Cardinal Couriers Ltd. Full time

    **CLIENT RELATIONS TRAINEE** As a Client Relations Trainee in our dynamic team, you will undergo comprehensive training to become proficient in managing and nurturing client relationships. This position is ideal for individuals seeking a challenging and rewarding career in client services within the courier company. You will work closely with experienced...


  • Mississauga, Ontario, Canada Ramisol IT and Consulting Inc. Full time

    Job Title: Public Relations SpecialistAbout the Role:We are seeking a highly skilled Public Relations Specialist to join our team at Ramisol IT and Consulting Inc. The ideal candidate will have a strong background in communication and public relations, with the ability to develop and implement effective communication strategies.Key Responsibilities:Develop...


  • Mississauga, Canada Dexterra Group Full time

    Company Description **WHO ARE WE?** We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by...