Admissions Officer

2 weeks ago

Vancouver, Canada University Canada West Full time

**Position Job Title**:Admissions Officer

**Location**: Vancouver, BC

**Reports To**:Admissions Supervisor

**About University Canada West**:
University Canada West is an innovative business and technology-oriented, dynamic, and growing institution that was founded in 2005. Based in Downtown Vancouver, the university is defined by its close connections to the business community and a commitment to outstanding student services.

Here, at UCW, we connect recognized, well-established specialists and ambitious young professionals, so they learn from each other and thrive in our diverse environment. Together, we strive to create and maintain working environments that are inclusive, equitable, and welcoming.

We are privileged to do this work on the unceded, traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We thank them for having cared for this land since time immemorial, honour their graciousness to the students who seek knowledge here, and iterate our dedication to valuing the ongoing contributions of Indigenous peoples and communities.

**Primary Purpose**

The Admissions Officer is responsible for providing an exceptionally high standard of customer service to UCW applicants and current students, agents and Global University Systems (GUS) partners.

**Specific Responsibilities**

The Admissions Officer will at various times be responsible for the following as well as other related duties as assigned to support the business objectives and purpose of the Company:

- Record and implement procedures to produce and maintain complete and accurate student admission and education records
- Work output must be scalable with respect to student numbers, locations, learning modalities and IT enhancements
- Confidentiality of record security and privacy legislation is imperative
- Coordinate the evaluation of transfer credit for applicants and students including initial assessment, coordination with faculty evaluators, assignment of transfer credit, and maintenance of transfer credit databases
- Maintaining effective working relationships with diverse group of students and employees
- Ability to plan, organize and review the work of others engaged in similar tasks and be flexible and resourceful in the performance of job duties
- Other related duties as assigned

**Position Requirements**

**Competencies**:

- Proven ethical and objective decision-making and problem-solving abilities to support students
- A strong, service-oriented focus
- MS Office proficiency
- Ability to understand and follow complex oral and written instructions, and communicate information effectively, both orally and in writing
- A high level of ethics, discretion, tact and diplomacy
- Excellent communication skills with a customer service focus and the ability to handle complaints, accept and consider suggestions and to resolve conflict
- Demonstrated skills in cross-cultural communications
- Organization and accuracy
- Attention to detail
- To be able to work with independently with mínimal supervision, and within a team

**Education and Experience**:

- Minimum Bachelor’s Degree in a related discipline or equivalent combination of education and experience
- Administrative experience in a post-secondary educational setting
- Basic training in office practices, customer service and communication

To apply, please attach your **cover letter and resume in a single document **toindicate how you are meeting the Education and Experience requirements.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Are you legally authorized to work in Canada?

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Administrative: 1 year (preferred)

Work Location: Hybrid remote in Vancouver, BC

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