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Scheduling Services Worker

4 months ago

Petrolia, Canada County of Lambton Full time

Company Biography
The County of Lambton is an urban-rural area in southwestern Ontario that is home to over 126,000 residents. The Corporation's seven divisions operate programs and services for the residents of Lambton County such as land ambulance, provincial offences court, three Long-Term Care Homes, 25 library branches, two museums, an art gallery, archives, local roadways, public health services, housing services, social services, building services and planning and development services. Lambton County is a community dedicated to economic growth, environmental stewardship and an enhanced quality of life through the provision of responsive and efficient services and collaborative efforts with its municipal and community partners.
Position Overview
Completes filling of shifts for approximately 400 employees for short call and advanced booking absences. This includes arranging and scheduling time off for employees and ensuring vacant shifts are filled to meet staffing requirements and collective agreement parameters using the Departmental Staffing Guidelines procedures and electronic scheduling software.

**Responsibilities**:

- Communication with Ward Clerks and Supervisors regarding changes to shifts, vacant shifts
- Create and receive Scheduling Handover reports
- Monitor short call-in box/calls and action any shift filling
- Process shifts changes, mutual
- Receive absence calls, leave requests
- Filing related to scheduling
- Complete various communications according to templates
- Printing rosters etc.
- Pull reports related to scheduling and workforce analytics
- Assist with payroll tracking as necessary

**General**:

- Incumbents must keep up-to-date on all relevant legislation, collective bargaining agreements, County Policies and Procedures, etc. ensuring that these are implemented as prescribed.
- Incumbents must possess the physical ability to meet the duties and responsibilities of the job description and/or the requirements identified within the position's Physical Demands Analysis.

These describe the general nature and level of work being performed by incumbents in this classification. They are not an exhaustive list of all job duties in the classification. Other duties may be assigned.

Supervision Requirements

**Direct Supervision**: None

**Indirect Supervision**: None

**Functional Authority**: None

**Qualifications**:
Minimum Formal Education
- Completion of Grade 12

Experience
- Must possess diplomacy, tact, and communication (verbal and written) skills
- Proficiency in Microsoft office software programs