Dental Assistant/receptionist

4 weeks ago


Toronto, Canada Toronto Smile Design - Yorkville Dental Full time

Job Title:Dental Assistant / Dental Receptionist

Location: Toronto Smile Design - Yorkville Dental, Toronto, Ontario

About Us: At Toronto Smile Design at Yorkville Dental, we're not just a dental practice - we're a hub for bright smiles, healthier lifestyles, and positive vibes Nestled in the lively neighborhood of Yorkville, Toronto, we specialize in transforming smiles and lives through our comprehensive dental services, including cosmetic and restorative dentistry, along with preventive care.

Our stellar team of dental aficionados is passionately committed to delivering superior patient experiences. We pride ourselves in maintaining a warm, welcoming, and relaxed atmosphere - making every patient feel like they're right at home

Job Summary: Are you a personable, detail-oriented dynamo who's eager to make a difference in the world of dentistry? Join us as a Dental Assistant / Dental Receptionist

As the radiant face of our front desk, your role is crucial in fostering a positive, professional, and seamless experience for our patients. You'll manage patient appointments, provide exceptional customer service, oversee insurance claims, and ensure the smooth operation of our front office area. You'll also have a hands-on role in dental assistance, all while being a crucial part of our delightful dental family

**Responsibilities**:

- Welcoming patients with a friendly and professional demeanor, ensuring they feel right at home
- Accurately registering new patients and updating existing patient information
- Efficiently scheduling patient appointments while balancing treatment requirements, availability, and priority
- Responding to phone calls, addressing patient inquiries, and providing necessary information with warmth and clarity
- Verifying insurance coverage and processing insurance claims with precision
- Collecting and recording patient payments while respecting confidentiality
- Maintaining and updating patient records and treatment plans
- Working closely with dental assistants and other team members for smooth patient flow
- Keeping a tidy, organized front desk area
- Assisting with administrative tasks such as filing, data entry, and inventory management
- Upholding patient privacy and confidentiality in accordance with regulations

Qualifications:

- Level 2 Dental Assistant licence is mandatory
- Previous experience as a dental receptionist or in a similar customer service role is preferred
- Stellar verbal and written communication skills
- Strong interpersonal skills with the knack for building rapport with patients and team members
- Proficiency in using dental software, especially TRACKER and computer systems
- A keen eye for details coupled with excellent organizational and multitasking skills
- Knowledge of dental terminology, procedures, and insurance processes is a major plus
- Ability to thrive in a fast-paced environment while keeping your sunny disposition
- Professional demeanor and confidentiality when handling sensitive information

**Benefits**:

- Competitive salary that rewards your hard work and expertise
- Comprehensive benefits package, including dental coverage
- Generous paid vacation and holidays
- Opportunities for professional development
- A supportive, collaborative work environment that encourages your growth
- Endless opportunities for career advancement and personal growth

So, if you're passionate about delivering top-notch customer service and contributing to our mission of creating radiant smiles, we can't wait to meet you

**Salary**: $25.00-$30.00 per hour

**Benefits**:

- Dental care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
- Overtime

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Toronto, ON M5R 0B6: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental assisting: 1 year (required)
- Dental Front desk: 1 year (required)

Shift availability:

- Day Shift (preferred)

Work Location: In person

Expected start date: 2023-08-07


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