Community Resource Worker, Complex Needs

4 months ago

Calgary, Canada DDRC Full time

If yes, take a look at the opportunity below.

**ABOUT US**:
The DDRC is a non-profit, registered, charitable organization that began in 1952. We offer programs and resources for children and adults with developmental disabilities, their friends and family, and other members of the community. The DDRC employee’s role model the DDRC mission - “DDRC promotes awareness and supports communities to include persons with developmental disabilities, thereby strengthening communities for all citizens.” If you believe in the DDRC's mission and values, we would welcome you to our team.

**WHAT THE ROLE PROVIDES YOU**:
The DDRC hires passionate, driven individuals who live our values and can work independently. We offer a variety of roles, competitive benefits, and a culture that supports work/life balance.

We offer semi-fixed schedules that may change based on clients needs, paid training, development, coaching, Benefit Plan, Health Spending Account (HSA), Employee and Family Assistance Program (EFAP), WCB, vacation days, free parking, mileage where applicable, statutory holidays, and Agency complimentary hours off per year.

**KEY RESPONSIBILITIES**:

- Facilitate and support clients with complex needs in implementing and evaluating personal plans and goals
- Identify progressive steps towards identified roles and goals
- Advocacy, community education/awareness/development with all stakeholders
- Team development within individual team, across teams, inter-agency, intra-agency, and the community
- Participate in self-development activities to ensure ongoing learning and to maintain high standards of professionalism
- Provide personal care and support to clients with behaviour challenges, as required
- Attend all required workshops and re-certifications
- Support client in accessing resources regarding augmentative communication, if required
- Liaise with support networks; ensure regular communication with support networks
- Maintain all documentation as required:

- Case notes to file (weekly, monthly); records of discussions with guardians, home supports, clients, trustees, employers and potential employers;
- Individual Support Summaries;
- Consent forms and Incident Reports, as required; and
- Facilitate the development of relationships and natural supports
- Attend all required meetings and planning sessions, as requested
- Ensure full understanding and working knowledge of the Community Resource Worker orientation documents
- Ensure full understanding of all policies and procedures at DDRC by referencing the Intranet, Policy Manual

**WHAT YOU BRING TO THE ROLE**:

- Minimum two year Disability Studies Diploma or similar education or equivalent experience
- CRW II or CRW III experience with complex needs supports
- Proficient in MS Office, with particular emphasis on Microsoft Word and Outlook
- Ability to promote community inclusion of clients in accordance with client Quality of Life goals
- Ability to coordinate and access appropriate services and supports with clients and their networks
- Ability to identify issues requiring advocacy and advocate on behalf of clients and people with disabilities in general
- Excellent communication skills
- Ability to provide personal care/physical support to clients
- Exceptional analytical and problem-solving skills
- Ability to work independently within the community

**PERSONAL QUALITIES**:

- Demonstrates values consistent with the DDRC mission
- Takes accountability to ensure all mandatory certifications and training are kept current
- Commitment to professional development and continuous learning
- Sensitivity to issues related to people who are marginalized
- Ability to work well with others
- Commitment to principles of empowerment and personal choice for clients

**WORKING CONDITIONS**:

- Travel to all quadrants and communities with Calgary City Limits year round
- Working independently within both the community and client homes
- Attending team meetings and other commitments within the DDRC office

**DDRC VALUES**:

- We value diversity;
- We believe individuals have a right to explore and fulfill their potentials;
- We recognize the need for accountability and responsibility; and
- We foster an environment of respect, acceptance, accessibility, and interdependence.

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