Isl 24r

Posting Title- ISL 24R - Service Analyst- Position Classification- Information Systems R24- Union- GEU- Work Options- Remote- Location- Abbotsford, BC V2S 1H4 CA
- Campbell River, BC V9W 6Y7 CA
- Cranbrook, BC V1C 7G5 CA
- Fort Nelson, BC V0C 1R0 CA
- Hope, BC V0X 1L0 CA
- Kamloops, BC V2H 1B7 CA
- Kelowna, BC V1Z 2S9 CA
- Multiple Locations, BC CA (Primary)
- Nanaimo, BC V9T 6L8 CA
- Nelson, BC V1L 6K1 CA
- Prince George, BC V2N4P7 CA
- Smithers, BC V0J 2N0 CA
- Surrey, BC V4P 1M5 CA
- Vancouver, BC V6B 0N8 CA
- Victoria, BC V9B 6X2 CA
- Williams Lake, BC V2G 5M1 CA- Salary Range- $83,602.12 - $95,237.69 annually which includes a 9.9% Temporary Market Adjustment*- Close Date- 4/30/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Citizens' Services- Ministry Branch / Division- ES/NCS- Job Summary**Contribute your valued expertise in strategy, design and service delivery to this fast-paced opportunity**

Network Connectivity Services manages the Shared Provincial Access Network, which is comprised of building connectivity, remote connectivity, and shared network infrastructure. This role works with the Service Management Team in support of the end-to-end provisioning of the Province’s Shared Provincial Access Network (SPAN/BC) infrastructure. Oversees all aspects of the service management life cycle, including strategic planning, service development, service level management, vendor relationship management, and client engagement.

**Job Requirements**:

- Certificate or higher in IM/IT or related field; OR
- An equivalent combination of education and experience in the IM/IT field may be considered.
- A minimum of 2 years experience providing business analysis, conducting systems training, documenting user support documentation, client communications, analyzing data, documenting, and improving business processes.
- Experience gathering and documenting business requirements.

Preference may be given to applicants with:

- Experience negotiating contracts and managing IM/IT contracted services.
- Experience using My Service Centre.
- Experience using JIRA.

**About this Position**:
1 Position available.
An eligibility list may be established for future temporary and/or permanent vacancies.
Employees of the BC Public Service must be located in BC at the time of employment.
Please refer to MyHR for more information on Temporary Market Adjustments.

**Working for the BC Public Service**:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

With over 200 different occupations available in 280 communities across the province, we offer exciting opportunities for your career. Come be a part of the BC Public Service, a Top 100 Employer that embraces diversity, health and career growth. For more information, please see What We Offer.

**How to Apply**:
**Cover Letter: NO**:

- Please do not submit a cover letter as it will not be reviewed.

**Questionnaire: YES** - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

**Additional Information**:
A Criminal Record Check (CRC) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.
- Job Category- Information Management/Information Technology