Systems Technician

2 weeks ago

Brockville, Canada Ontario Health atHome Full time

**Job Description**:
Are you an information technology professional with strong communication and problem solving skills? Do you have experience supporting and configuring standalone and network hardware and software? Are you seeking a rewarding career that cares for others, in an organization that cares for you?

If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 9,000 regulated health care and other professionals.

**What will you do?**
- Diagnose, troubleshoot and resolve computer/network system failures.
- Provide local area network support including administration of user/group accounts, back-up/restorations, security, virus protection, monitoring system resources and other system administration tasks as assigned.
- Provide computer hardware/software user support.
- Provide/arrange computer software training for users.
- Maintain Intranet information and services.
- Maintains an up-to-date inventory of the computer-related equipment and software programs.
- Develops and maintains system and user documentation.
- Maintains a library of all hardware, software and other computer-related resources.
- Sets up computer-related equipment, and performs testing procedures
- Maintain voice mail system.
- Establishes and maintains user accounts and programs.
- Maintains an electronic inventory of all computer hardware, software and all electronic office equipment.
- Participates in orientation and training of new staff.

**Competencies**
- Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others and independently.
- Effective communication skills - verbal and written
- Demonstrated initiative
- Demonstrated investigative and problem solving skills
- Meticulous attention to detail
- Reliability regarding confidentiality
- Ability to meet deadlines, set priorities, and multi-task
- Flexible with regard to hours

**What must you have?**
- College Diploma in Computer Engineering or Computer Science or equivalent post-secondary education plus experience
- 3 - 4 years proven experience supporting and configuring standalone and network hardware and software
- Microsoft Certified Professional or equivalent
- Experience preparing for and conducting IS related training
- Expert knowledge of computer hardware and peripherals
- Extensive knowledge and experience in supporting MS Server 2008-2012, LAN and WAN technology
- Vehicle and valid Ontario driver’s license is required.
- We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.

**What would give you the edge?**
- ITIL Foundations Certification

**What do we offer?**

**We know wellness is supported with work-life balance. **In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:

- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan

**Who are we?**:
**We are Ontario Health atHome, ready to serve every person in Ontario.** We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centered care.

**Why join us?**:
**If you’re interested **in driving excellence in care and service delivery**, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

**Equity, Inclusion, Diversity and Anti-Racism Commitment**:

- We thank all applicants for their interest; however, only those selected for an interview will be contacted._

**Date Posted**: November 29, 2024 **Closing Date**: December 8, 2024

**Job Title**:Systems Technician

**Job Type**: Permanent Full Time

**Initial Assignment**: Information Technology

**Hours in a Biweekly Period**:Seventy (70)

**FTE**:1.0

**Salary Range**:$28.00 - $33.62 per hour

**Reports To**:Senior Manager, Information Technologies

**Department**:Enabling Technology

**Group**: CUPE

**Location**: 1 Position with a flexible location at either Belleville, Brockville, or Smiths Falls offices

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