Field Service Technician

3 months ago

Campbell River, Canada Total Power Limited Full time

**Field Service Technician**
- **We Offer**_
- Competitive Salary
- Medical & Dental Benefits Plans
- Health Spending & Wellness program
- Professional Growth & Development
- Life Insurance
- Employer RRSP Matching Program
- Employee Assistance Program
- Disability & Life Insurance

**What You’ll Do - The Role (Responsibilities)**
- Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for
- customer generators as efficiently as possible.
- Test, measure, and verify electrical component operations, including energized components and
- electrical fields.
- Program, test, connect transfer switches and trouble shoot both generators and synchronizing controls
- system.
- Conduct startups and load bank tests as required.
- Operate / diagnose engine driven gensets powered by diesel or natural gas.
- Build strong customer relationships by engaging in positive, professional communications.
- Maintain all company tools and materials, including an accurate inventory of parts.
- Communicate with the Supervisor on all aspects of service.
- Complete required service and equipment performance reports as required.
- Other tasks and responsibilities as may be required.

**What You Need (Requirement)**
- Minimum 3 years’ experience as a Generator Field Service Technician.
- College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed
- Electrician with mechanical skills preferred.
- A valid driver's license in good standing.
- Working knowledge of D/C and A/C electrical systems.
- Mechanical, engine, and electrical trouble shooting skills.
- Superior customer service skills and track record.
- Comfortable using MS Office suite including Outlook suite.
- Strong time management skills and the ability to work efficiently with mínimal supervision.
- In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

**Working Conditions**
- After hours On-Call - Required
- Heavy lifting and physical exertion is required
- Ability to work irregular hours / overtime
- Full time position plus approved OT
- Willing to work locally and throughout the Province
- Travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.

**A little bit about Us**

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity, and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers.

**Our growth & culture**:As Canada's 1st Choice for PowerGen, we’ve been growing quickly and aim to keep doing so - if you want to be part of our success story, join our family, and grow with us Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED

**Only those selected for an interview will be contacted.**

**No Agencies please.**

**Job Types**: Full-time, Permanent

Pay: $35.00-$45.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Company car
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- On call
- Overtime

**Experience**:

- Mechanical/Engine repair work: 2 years (required)
- Mechanical Aptitude: 1 year (required)
- Generator Field Service: 1 year (required)
- Excellent Customer Service: 1 year (preferred)

Licence/Certification:

- Drivers License in Good Standing (required)

Work Location: In person

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