Technicial Analyst, Networking

The Ministry of the Solicitor General, Ontario Provincial Police, and the Communications & Technology Services Bureau are seeking a qualified individual to join our Application & Network Integration Unit. In this exciting, rewarding and challenging opportunity, you will Provides secure architecture, design, and operational maintenance services of Wide Area Network (WAN), Local Area Network (LAN), Virtual Private Network (VPN), Software-defined Wide Area Network (SDWAN), Secure Access Service Edge (SASE), Cloud Based networking to the Ontario Provincial Police, Municipal Police Services, Ministry and front line operational processes and systems in a 7/24 environment.

**About Us**:
The Ontario Provincial Police (OPP) is one of North America's largest deployed police services with more than 5,800 uniformed officers, 2,400 civilian employees and 830 Auxiliary officers. We provide essential services that ensure the safety and security of the people of the Province of Ontario. The OPP is a division of the Ministry of the Solicitor General, the largest operational ministry in the province with a presence in every community across Ontario. We are the largest police service in Ontario and the second largest in Canada.

The Communications and Technology Services Bureau (CTSB) is comprised of more than 1,000 dedicated uniform and civilian professionals who possess a wide variety of backgrounds, expertise, and technical skills. The challenge of meeting the needs of a provincial police service with over 9,000 uniform and civilian members in a province as vast as Ontario is significant. Despite this, CTSB members have risen to the occasion and will continue to surpass expectations in meeting the needs of a diverse, geographically deployed OPP workforce.

The OPP Values promote always doing the right things for the right reasons, by:

- Serving with PRIDE, PROFESSIONALISM and HONOUR.
- Interacting with RESPECT, COMPASSION and FAIRNESS.
- Leading with INTEGRITY, HONESTY and COURAGE.

**OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the
**OPS Anti-Racism Policy** and the
**OPS Diversity and Inclusion Blueprint** pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
**Human Rights Code**. Refer to the "How to apply" section if you require a disability-related accommodation.

**What can I expect to do in this role?**: This role holds a crucial position in ensuring the smooth operation of the OPP wired and wireless network. Reporting directly to the Manager, you will be entrusted with a range of responsibilities involving network installation, configuration, and maintenance. Here's what you can expect to do in this role:
1. Network Infrastructure: You will play a pivotal role in the installation and configuration of network components such as firewalls, routers, switches, wireless controllers, and access points. Leveraging your expertise in Cisco hardware and software, you will ensure the seamless integration and optimal performance of these devices within the network infrastructure.

2. Network Maintenance: You will be actively involved in the ongoing maintenance of the network. This includes tasks like conducting regular software updates, managing patches, monitoring network performance, and proactively optimizing configurations to ensure a secure and efficient network environment.

4. Troubleshooting and Problem Resolution: A key aspect of your role will be investigating network issues and identifying the root cause of problems. Utilizing your strong troubleshooting skills, you will analyze network logs, leverage network monitoring tools, and collaborate with team members and external vendors when needed to swiftly resolve complex issues and minimize network downtime.

By undertaking these responsibilities, you will contribute significantly to the reliability, security, and performance of the OPP network infrastructure, playing a vital role in supporting the organization's technology goals and ensuring a positive user experience for all network users.

**How do I qualify?**:
**Mandatory**:

- Ability to pass an OPP background security investigation. Valid Ontario Driver's Licence.
- Ability to achieve Ministry technical accreditation standards.
- Ability to work on a regularly scheduled on-call basis

**Knowledge, Skills and Abilities**:

- Interpersonal skills to work both within a team environment and/or with mínimal supervision.
- Effective time and project management skills to work effectively under pressure and organize work.
- Ability to make decisions by determining backup pro