Part-time Deskside Support Analyst
2 weeks ago
**Job Title**
- Part-Time Deskside Support Analyst - Contract
**Vacancy No**
- VN6149
**Work Location**
- Toronto, ON
**Job Details**
**About Compugen**
Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations. We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences.
- If you are driven to make a difference, relentlessly curious and collaborative at the core, we’d love to talk to you. Join us and help us make a difference.**Compugen is seeking a Part-time Deskside Support Analyst for a 6 month contract in downtown Toronto. This would be 2 - 3 days per week onsite.**
**Responsibilities**:
- Provide on-site (in-person) support for Toronto office users and visitors
- Provide support to Toronto users that are working remotely via Teams/ISL/phone
- Assist users with connecting to meeting room equipment when required, especially during board meetings
- Manage computers (image/deploy)
- Support office printers (change toner, troubleshoot, etc.)
- Support mobile devices (iPhone/iPad)
- Review, update, create KBs and other documentation
- Provide remote support to users from other sites that don't have local IT (Toronto users are prioritized)
- Assist with managing/solving tickets (Toronto tickets are prioritized)
- Keep IT equipment organized
- Other tasks that may come up
**Equity Statement**
Consistent with our commitments to equity and diversity, we actively recruit from all designated groups. We also provide employment accommodation upon request to current staff members and to applicants during the recruitment process. We aim to provide a work environment where excellence is allowed to flourish and diversity is prized. Compugen is committed to providing accommodation throughout the interview and employment process. If you require an accommodation, the hiring manager and the human resources contact will work with you to meet your needs.
- #LI-PP1\#ITR
- **#LI-ONSITE
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