Branch Manager

3 weeks ago

Kirkland, Canada National Bank of Canada Full time

It is to play a key role in ensuring the smooth running of your branch by acting as a coach to employees. It is to be a mobilizing leader and passionate about business development and the achievement of objectives. It's working in synergy with your partners and collaborators

**Your role**
- Provide personalized "coaching" to Advisors, the Customer Service Manager and the business development support team, in order to develop their skills and support them in their career path
- Mobilize the team to ensure a superior customer experience
- Work as a team to achieve the target of financial contribution expected from the branch, in line with the regional business plan
- Communicate and identify with the team the expected behaviors and business development activities
- Ensure that your team members comply with and enforce established rules of engagement related to customer segmentation, referral, transaction execution, risk management, regulatory compliance, and branch operating procedures
- Act as the Administrative Unit Compliance Officer (RCUA) to oversee all mutual fund representatives (RCNs) assigned to the unit and to ensure that all transactions comply with the rules of convenience and compliance
- Develop a lasting relationship with the customers of the branch, through various activities aimed at customer acquisition and loyalty
- Act as the Bank's ambassador to the local community and foster relationships with key business partners
- Be responsible for 2 branches (3778 Boul. St-Charles and 2800 Boul. St-Charles in Kirkland)

**In-person work**

This position requires you to be present in the workplace to fulfil client and operational needs. We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer work schedule arrangements to help you achieve work/life balance and flexible leave that you can take when it’s important to you.

**Prerequisites**
- Diploma of Collegial Studies (DEC) and ten years of experience, or University Certificate and nine years of experience, Bachelor's degree option finance and seven years of experience, or Master’s degree and five years of experience
- Experience in managing and coaching a consulting/business development team
- Experience in business development in the financial field
- Be a mutual fund representative
- Be responsible for the compliance of the administrative unit (RCUA) or become one within 3 to 6 months of hiring.

**Your benefits**

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Opportunities to get involved in community initiatives
- Telemedicine service
- Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

**We're putting people first**

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

Come live your ambitions with us

  • Branch Manager

    2 months ago

    Kirkland, Canada Nedco Full time

    For 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security.We are currently seeking a Branch Manager to become an integral part of our...

  • Branch Manager Advice Sales

    2 weeks ago

    Kirkland, Canada Scotiabank Full time

    Requisition ID: 169357 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Branch Manager, you will assume responsibility for the overall success of the branch by working to meet financial objectives related to the profitable growth and retention of the branch’s personal and...

  • Assistant Branch Manager

    2 months ago

    Kirkland, Canada BMO Financial Group Full time

    3190 boul St-Charles Kirkland Quebec,H9H 3C1 Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives....

  • Wealth Management Associate

    3 weeks ago

    Kirkland, Canada National Bank of Canada Full time

    **Primary Locations**:Kirkland, Quebec**: **Attendance**:Hybrid**: **Employee Status**:Regular**: **Schedule**:Full-time**: Come live your ambitions as a member of the Wealth Management team at National Bank and work with us to create the most stimulating workplace in the country. Use your talents as a Wealth Management Partner to help us improve customer...

  • Assistant Manager

    3 weeks ago

    Kirkland, Canada The Jean Coutu Group (PJC) Inc. Full time

    Do you have that “Coutu” touch? Are you the type of person who wants to put their leadership into action? Who wants to make a difference in their work environment? Are you looking for stimulating management challenges, where the team is at the heart of our priorities? The Assistant Manager position is for you!Within your team, your essential role will...

  • Cosmetic Manager

    2 months ago

    Kirkland, Canada The Jean Coutu Group (PJC) Inc. Full time

    Do you have that “Coutu” touch? Are you the type of person who looks for the best in everyone, motivated by sales, passionate about cosmetics, for whom customer service is crucial and who wants to make a difference in every moment of your customer's health/beauty life? The Head Cosmetician position is for you!Within your team, your essential role will...

  • Manager, Customer Experience

    2 weeks ago

    Kirkland, Canada TD Bank Full time

    415582BR Retail Banking - Management Kirkland, QC Beaconsfield, QC Dollard-des-ormeaux, QC Greenfield Park, QC Notre-dame-de-l'ile-perrot, QC Pierrefonds, QC Pointe-claire, QC Saint-Laurent, QC Vaudreuil-dorion, QC Cote Saint-Luc, QC July 31, 2023 Hours 37.5 Workplace Model Onsite Pay Details Department Overview At TD Canada Trust, we are the...

  • Banking Advisor

    2 weeks ago

    Kirkland, Canada National Bank of Canada Full time

    **Primary Locations**:Kirkland, Quebec**: **Attendance**:On-site**: **Employee Status**:Regular**: **Schedule**:Part-time**: A career as a Banking Advisor at National Bank is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. You’ll adopt a...

  • Customer Service Representative

    3 weeks ago

    Kirkland, Canada BMO Financial Group Full time

    3190 boul St-Charles Kirkland Quebec,H9H 3C1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    3 weeks ago

    Kirkland, Canada BMO Financial Group Full time

    3190 boul St-Charles Kirkland Quebec,H9H 3C1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Personal Banking Associate

    1 week ago

    Kirkland, Canada BMO Financial Group Full time

    3190 boul St-Charles Kirkland Quebec,H9H 3C1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Banking Advisor

    3 weeks ago

    Kirkland, Canada National Bank of Canada Full time

    **Primary Locations**:Kirkland, Quebec**: **Attendance**:On-site**: **Employee Status**:Regular**: **Schedule**:Part-time**: **Hours Number**:35**: A career as a Banking Advisor at National Bank is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and...

  • Customer Experience Associate

    3 weeks ago

    Kirkland, Canada Scotiabank Full time

    Requisition ID: 198369 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    2 months ago

    Kirkland, Canada Scotiabank Full time

    As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian...

  • Customer Experience Associate Kirkland

    2 weeks ago

    Kirkland, Canada Scotiabank Full time

    Requisition ID: 171328 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    3 days ago

    Kirkland, Canada Scotiabank Full time

    Requisition ID: 195826 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Personal Banker

    2 months ago

    Kirkland, Canada BMO Financial Group Full time

    3190 boul St-Charles Kirkland Quebec,H9H 3C1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Personal Banking Associate

    3 weeks ago

    Kirkland, Canada TD Bank Full time

    **Personal Banking Associate**: - 415169BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 3662 Boul St. Charles **Employment Type** - Regular **City** - Kirkland **Time Type** - Full Time **Province/State** - Quebec **Hours** - 37.5 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Personal Banking Associate

    2 weeks ago

    Kirkland, Canada TD Bank Full time

    415169BR Retail Banking - Customer Service Kirkland, QC July 26, 2023 Hours 37.5 Workplace Model Onsite Pay Details Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our...

  • Banking Centre Leader

    2 months ago

    Kirkland, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...