Implementation Specialist

2 weeks ago

Mississauga, Canada National Logistics Services Full time

**Company Overview**

National Logistics Services (NLS) is Canada’s leading retail logistics provider for global lifestyle brands, including apparel, footwear, accessories, and sporting goods. NLS’s well-established Canadian retail relationships, transportation partnerships, and infrastructure provide our internationally recognized clients with a significant advantage for reaching and serving consumers in Canada and beyond through wholesale, brick-and-mortar, and e-commerce channels.

**Why work for NLS?**

Our people are the driving force behind our culture, and we embrace our P.I.E.C.E values every day. At NLS, you can contribute new ideas and are empowered to do so. Joining Canada’s leading retail logistics provider can provide opportunities that you may have never considered. With our continued expansion into new markets and new supply chain capabilities, our future is one of growth and opportunity.

**Purpose**

National Logistics Services (NLS) is looking for the right individual to join our busy Technology team. The Transportation System Analyst team will work closely within the Technology department and our Transportation Departments. This role will support the business through TMS system implementations, providing support and resolutions for escalated system issues on new and existing clients.

**Responsibilities**
- Support the business with TMS systems implementation, resolve issues and administer updates on new and existing clients
- Create and administer test scripts and perform system testing within the TMS for new and existing clients.
- Prepare and implement process flows in Visio based on business needs/processes.
- Act as a knowledge source related to data integrity and staying current with system information, changes, and updates.
- Resolve track and route problems, requests and document as needed.
- Able to work on EDI integrations on client, third-party platforms, and internal systems
- Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies.
- Participating on projects as needed
- Have Fun

**Required Qualifications**
- Minimum High School diploma; University Degree / College diploma preferred.
- 3 - 5 years of experience in the transportation industry
- 3 years of experience supporting a TMS system
- Experience with TMS/courier systems would be an asset. Trimble - Truckmate experience is preferred.
- Manhattan WMi experience would be an asset

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