Bilingual Provider Relations Representative

2 weeks ago

Montréal, Canada The Cigna Group Full time

The role of Provider Relations is to accurately register healthcare providers and maintain a current database in order to support providers by delivering effective and timely communications to ensure seamless claims adjudication and claims payment.

Express Scripts Canada seeks to hire a Bilingual Provider Relations Representative to work from our Montreal and or Mississauga office. The successful incumbent will review network agreements from pharmacy, medical supplies & equipment, mental health care, vision care, and dental providers for accuracy and completeness and ensure that all providers’ pertinent information is correctly entered into the Express Scripts Canada system.

**Key Responsibilities**
- Validates completed provider agreements and returns to providers for further review and modifications if information is missing
- Ensures that all pharmacy, medical supplies & equipment and dental providers’ required agreement information is entered into the Express Scripts Canada System in a timely manner
- Ensures that all pharmacy, medical supplies & equipment, mental health care, visions care, and dental providers’ modifications and terminations are updated in a timely manner
- Handles provider, association and software vendor inquiries in a supportive and professional manner
- Collaborates with teammates and assists in other team deliverables as required

**Qualifications**
- Post-Secondary school diploma
- Bilingual
- Excellent written, and verbal communication skills
- Knowledge of healthcare/pharmacy, medical supplies & equipment or dental benefit administration and claims processing is an advantage
- Strong customer service focus - understanding the Express Way Values
- Computer literate, possessing intermediate skills in MS Office (Word, Excel, Outlook), and Adobe Reader and Writer
- Strong interpersonal skills with ability to work independently with mínimal supervision; and as a team player willing to take direction
- Flexible to new situations and adaptable to change
- A thorough understanding of quality assurance and delivery of service excellence
- Excellent organizational skills, effective time management, and the ability to shift priorities working within established timelines
- Demonstrates initiative (learn processes and procedures, various benefits) and displays self-motivation to grasp new concepts quickly
- Ability to analyze, problem-solve and mediate difficult situations
- Results-oriented paying attention to details.

Le Service des relations avec les fournisseurs soutient les fournisseurs de soins de santé et communique avec eux en temps opportun et afin de s’assurer de la soumission adéquate et du paiement exact des demandes de règlement. De plus, cette équipe veille à l’inscription des fournisseurs et à la gestion de la base de données des fournisseurs de soins de santé.

Le titulaire du poste devra passer en revue les ententes conclues avec les fournisseurs de services de médicaments, d’équipement médical et fournitures médicales, de counseling en santé mentale, de soins de la vue et de soins dentaires afin de s’assurer de leur exactitude et de leur intégralité. Le titulaire devra par ailleurs s'assurer que tous les renseignements sur les fournisseurs qui ont signé une entente sont saisis correctement dans le système d'Express Scripts Canada.

**Responsabilités principales**
- Valider les ententes remplies par les fournisseurs et retourner au fournisseur les documents aux fins de vérification et de modification en cas de renseignements manquants.
- S’assurer que tous les renseignements pertinents sur les nouvelles ententes avec les fournisseurs de services de médicaments, d’équipement médical et fournitures médicales, de counseling en santé mentale, de soins de la vue et de soins dentaires sont rapidement saisis dans le système.
- S'assurer que toutes les modifications aux renseignements sur les fournisseurs de services de médicaments, d’équipement médical et fournitures médicales, de counseling en santé mentale, de soins de la vue et de soins dentaires ainsi que les résiliations de fournisseurs sont effectuées en temps opportun.
- Répondre aux demandes des fournisseurs, des associations et des vendeurs de logiciels d’une manière professionnelle et être en mesure de leur offrir le soutien approprié.
- Collaborer avec les collègues afin d’aider l’équipe à réaliser ses objectifs au besoin

**Compétences recherchées**
- Être titulaire d'un diplôme d'études secondaires.
- Être bilingue (français et anglais).
- Présenter d'excellentes aptitudes en communication orale et écrite.
- Avoir une connaissance de la gestion des régimes de soins de santé, de soins médicaux complémentaires (équipement médical et fournitures médicales - EMFM), de counseling en santé mentale, de soins de la vue ou de soins dentaires et du traitement des demandes de règlement constitue un atout.
- Être en mesure d'offrir un excell

  • Provider Relations Representative

    2 weeks ago

    Montréal, Canada iA Groupe financier iA Financial Group Full time

    Business Line: Investigative Services/ permanent/ remotely/ Montreal/ Quebec/ Toronto/ start date: early July_ Provider relations representatives act as a liaison between healthcare service providers and IA group insurance on issues related to insurance claims and provider participation. The incumbent will also be required to manage the provider data base...

  • Bilingual Inside Sales Representative

    4 weeks ago

    Montréal, QC, Canada Bilingual Source Full time

    Sales Representative Location: Dorval, Quebec Salary: $50k-$54k + $4k-$6k Commissions Are you an ambitious, results-driven sales professional ready to take your career to the next level? As a Sales Representative, I play a key role in driving sales growth and expanding market share within a designated territory. With a focus on promoting core products...

  • Bilingual Inside Sales Representative

    4 weeks ago

    montréal (dorval), Canada Bilingual Source Full time

    Sales RepresentativeLocation: Dorval, QuebecSalary: $50k-$54k + $4k-$6k CommissionsAre you an ambitious, results-driven sales professional ready to take your career to the next level? As a Sales Representative, I play a key role in driving sales growth and expanding market share within a designated territory. With a focus on promoting core products and...

  • Bilingual Inside Sales Representative

    4 weeks ago

    montréal (dorval), Canada Bilingual Source Full time

    Sales RepresentativeLocation: Dorval, QuebecSalary: $50k-$54k + $4k-$6k CommissionsAre you an ambitious, results-driven sales professional ready to take your career to the next level? As a Sales Representative, I play a key role in driving sales growth and expanding market share within a designated territory. With a focus on promoting core products and...

  • Bilingual Inside Sales Representative

    4 weeks ago

    montréal (dorval), Canada Bilingual Source Full time

    Sales RepresentativeLocation: Dorval, QuebecSalary: $50k-$54k + $4k-$6k CommissionsAre you an ambitious, results-driven sales professional ready to take your career to the next level? As a Sales Representative, I play a key role in driving sales growth and expanding market share within a designated territory. With a focus on promoting core products and...

  • Bilingual Human Resources Representative

    2 weeks ago

    Montréal, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

  • Bilingual Customer Service Representative

    5 days ago

    Montréal, Canada Air Liquide Full time

    **Company presentation** VitalAire Canada is the Canadian home healthcare subsidiary of Air Liquide, the world leader in gases, medical technologies and services for Industry and Healthcare. VitalAire empowers patients who have sleep apnea or require home oxygen therapy through ongoing respiratory support and compliance. **Here’s what you will...

  • Bilingual Customer Care Representative

    2 weeks ago

    Montréal, Canada Staples Full time

    **Bilingual Customer Care Representative - 1260896** **Bilingual Customer Care Representative (12 Month Contract)** **Staples is business to business. **You’re what binds us together. Staples Promotional Products is the world's most trusted source for branded merchandise. As an unprecedented 11-time winner of the Distributor of the Year Award and the...

  • Bilingual Credit and Collections Representative

    7 days ago

    Montréal, Canada Clarke North America Inc. Full time

    **COMPANY PROFILE**: Clarke North America, one of Canada’s largest freight carriers and a member of the TFI International Inc. group of companies, operates 10 terminals across the country and provides LTL and FTL services to our customers from coast to coast. We are looking for the following professional to join our dynamic and results team in Montreal,...

  • Bilingual Customer Service Representative

    7 days ago

    Montréal, QC, Canada Lexia Communications Inc. Full time

    **Lexia Communications Inc. is looking for a Full-Time Bilingual Customer Service Representative in Montréal, QC** **Must be Fluent in English and French** **Duties**: - Office Administrative duties - Dispatch duties - Organize files and keep month-to-month invoice records - Create/collect new and pending invoices from clients - Checking the schedule of...

  • Account Representative, Bilingual

    6 days ago

    Montréal, Canada Uber Full time

    **About the Role** Uber Eats is looking for a dynamic and results-driven Account Representative to join our team. As an Account Representative, you will play a crucial role in growing our partnerships and maintaining strong relationships with restaurant partners. We are seeking individuals with a background in sales and account management, along with a...

  • Bilingual Sales Representative

    6 days ago

    Montréal, Canada Christian Duplessis HR Full time

    We are looking for a Bilingual Sales Representative for a client in Montreal. This is a permanent position with base salary, benefits and commission. The base salary range is 45-60k with OTE of 70-85 year one. This position will work flex, 3 days in the Montreal office and 2 from home. Will consider new grads with some exposure to...

  • Bilingual Warehouse Supervisor

    2 weeks ago

    montréal, Canada Beyond Bilingual Inc. Full time

    Bilingual Warehouse Supervisor Full time/Perm Location: On-site, Montreal Hours: Monday – Friday 7am – 4pm (40 hours a week)Salary: Up to $29/hourCompany: Our client is a family-run business that continues to grow. Their continued growth has led to them needing to add a dynamic and talented individual to their team of professionals.Perks:Company-paid...

  • Bilingual Sales Representative IT Service Delivery

    6 days ago

    Montréal, QC, Canada Software International Full time

    **Software International (SI)** supplies technical talent to a variety of Fortune 100/500/1000 and other companies in Canada/US. We currently have a role as a Bilingual Sales Representative IT Service Delivery (ENG-FRN) with our global infrastructure IT consulting client at their Montreal, QC location. This role does require someone bilingual in both ENG and...

  • Bilingual-merchandising Service Representative

    2 weeks ago

    Montréal, Canada Masco Support Services Full time

    Masco Support Services, a division of Masco Corporation, is a dynamic team dedicated to exceeding our customer’s expectations. We are a group of customer centric organizations providing practical analytics, relevant customer insights, and targeted project execution. Supporting multiple retailers, we fully use our shared resources and processes to provide...

  • Bilingual Customer Relations Representative

    4 weeks ago

    montréal (dorval), Canada Air Canada Full time

    Location: Montreal, QC, Canada (On-site) Starting Salary: $20.04/hour Branch: Contact Centers Category: Unionized (UNIFOR) Job type: Full-Time Looking for a challenging and rewarding career opportunity? Join our Customer Relations team! At Air Canada, we understand the importance of excellence in customer service. We also recognize that each...

  • Customer Relations Agent

    6 days ago

    Montréal, QC, Canada First National Financial Full time

    First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law. We are hiring a Bilingual Customer Relations Agent, Customer Service! **Reporting To**:...

  • Bilingual Customer Service Representative

    2 weeks ago

    Montréal, Canada True Solutions Full time

    **Customer Service Representative (French/English)** We have immediate contract employment opportunity for 3 bilingual Customer Service Representative (French/English) for one of our Insurance clients. **Here’s what you’ll do** - Being a knowledge leader on our policies, products, services, and initiatives - Respond to calls from members, answering...

  • Bilingual Technical Support Representative

    7 days ago

    Montréal, Canada TTEC Full time

    Bilingual Technical Support Representative - Portuguese-English - Work from Home in Quebec Bringing smiles is what we do at TTEC... for you and the customer. As a **Bilingual Technical Support Representative speaking Portuguese and English working remotely in Quebec,** you'll be a part of creating and delivering amazing customer experiences while you also...

  • Bilingual Employee Relation Business Partner

    2 weeks ago

    Montréal, Canada BMO Financial Group Full time

    Address: 105-119-129 rue St-Jacques O Job Family Group: Human Resources Provides expert employee relations advice and governance to an assigned portfolio to ensure that employee relations policies, practices and strategies support the business/group strategies and meet regulatory/legal requirements. Ensures that initiatives and HR solutions (programs and...