Appliance Sales Operations Coordinator

5 months ago

Halifax, Canada Kent Building Supplies - District 3 Full time

**Appliance Sales Operations Coordinator**

Kent is the largest retail building supply chain in Atlantic Canada with 48 locations from Saint John, New Brunswick to Corner Brook, Newfoundland and many towns and cities in between. We owe our success to our exceptional customer service, superior selection of home building supplies, and our commitment to protecting our customers and staff by hiring and training associates dedicated to our safety values. Our culture thrives thanks to the incredible connections we get to make in every community we are in, our focus on diversity in the workplace, our commitment to our employees through training and development programs and our focus on creating an aligned and engaged workforce across our locations.

**Appliance Sales Operations Coordinator** will help keep our newest business moving. They enable all parties involved in an appliance sales to operate at their best. They play a vital role in key administrative functions with order management, customer communication, delivery operations, and other day-to-day activities that help our team succeed.

**Responsibilities**:

- General sales operation administration work for both professional contractor sales and retails sales including but not limited to order change(s) follow-up, appliance vendor claims, delivery partner liaison, reverse logistics oversight, and sales associate point of contact.
- Promptly completes ad hoc & daily tasks, inventory movements, sales

review, and schedules/reschedules certain deliveries & returns.
- Communicates information and priorities to associates, and partners, and

ensures they have the direction and tools needed to complete their tasks
- Assists the Appliance Sales Manager with reporting, day-to-day

management, oversight, and performance management
- Handles associate and customer concerns in a fair and professional

manner

**Requirements**:

- University degree or 2 years’ experience in a related field
- Is organized and able to manage changing priorities
- Safety mindset
- Change agent with ability to implement process improvement
- Excellent written and verbal communication skills
- Can handle confidential information in a way that builds trust
- Demonstrates exceptional customer service skills
- Ability to leverage technology for project management, analysis, reporting,

and problem solving
- Proficient with Microsoft Office Suite

**We offer**:

- A safe work environment
- Incentive programs
- Generous employee discount on the best brands in the business
- Employee and Family Assistance Plan
- Opportunities for growth and career advancement
- Continuous learning
- Training

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Halifax, NS B3S 1C9: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- sales: 1 year (preferred)

Work Location: In person

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