Full-time Grocery

2 weeks ago

Toronto, Canada THE BIG CARROT NATURAL FOOD MARKET Full time

**Job Summary**

The primary function of the Grocery & Produce Staff is to provide overall assistance to the department supervisor in facilitating product onto the sales floor while providing great customer service.

**Job Duties**
- **Preparation and Handling of Produce**:

- Prep fruit and vegetables for creating fruit bowls and vegetable cuts, ensuring consistent quality.
- Utilize tools and equipment, including knives, with precision and adherence to safety protocols.
- **Merchandising and Display Maintenance**:

- Build and maintain visually appealing cut product displays, replenishing and rotating stock as needed.
- Ensure cleanliness and organization of all work surface tops, meeting department hygiene standards.
- **Stock Management and Compliance**:

- Follow designated departmental methods and store policies, including organic compliance standards for prioritizing, organizing, receiving orders, and labeling products.
- Rotate and process stock with attention to expiry dates and quality.
- **Cleanliness and Shelf Maintenance**:

- Maintain clean, neat, and well-labeled shelves (e.g., product names, pricing, and promotional details).
- Perform regular cleaning and waste removal to ensure a safe and appealing work environment.
- **Inventory Flow and Spatial Awareness**:

- Coordinate the flow of stock from the back storeroom onto the shelves and into bins on the sales floor.
- Maintain spatial orientation on the sales floor to facilitate smooth customer traffic through the aisles.
- **Customer Service Excellence**:

- Offer prompt, polite, and informative assistance to customers both on the floor and over the phone.
- Assist customers by retrieving products, addressing inquiries, and ensuring concerns are resolved.
- **Order Receiving and Equipment Operation**:

- Unload skids of product and receive orders efficiently.
- Operate equipment such as the walkie-stacker forklift when necessary.
- Wear all required Personal Protective Equipment (PPE), including CSA-approved steel-toed boots, to ensure safety.
- **Communication and Collaboration**:

- Communicate effectively with supervisors, team members, and customers about special orders, product requests, and day-to-day updates.
- **Health & Safety Compliance**:

- Adhere to all operational and health & safety policies and procedures during work activities.
- **Additional Responsibilities**:

- Perform any other tasks as deemed necessary by the Department Manager.
- **Organic Compliance**:

- Attends all required Organic Compliance trainings and follows designated protocols
- In the event that compliance of organic standards procedures cannot be met, notifies manager/supervisor or Standards Coordinator.
- All other responsibilities related to organic compliance that are recommended by the Standards Coordinator with the support of the Operations Manager and/or Store Manager

**Skills/Attributes Required**:

- Previous experience working with produce, retail, grocery, and/or customer service is an asset
- Ability to move loads of 45+ lbs.
- No previous education required
- Strong work ethic, shows initiative and the motivation to complete work assignments
- Punctuality - arriving to work on time and completing assigned shifts
- Flexibility of schedule (weekends and evening)

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

**Please note only those individuals legally entitled to work in Canada will be considered for employment with the Big Carrot.**

Pay: $17.20 per hour

Schedule:

- 8 hour shift

**Experience**:

- Grocery Stocking: 1 year (preferred)
- Produce: 1 year (preferred)

Work Location: In person

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