Maintenance Manager/superintendent

6 months ago

Ottawa, Canada Ethos Infill & Developments Inc. Full time

Ethos Developments’ property management division, Urent Ottawa, is currently recruiting for the role of Maintenance Manager & Superintendent. If you are meticulous, hardworking, personable and have a knack for problem-solving, this role could be your perfect match. As a Maintenance Manager, you'll be at the forefront of ensuring our furnished residential rentals function optimally. You'll conduct regular inspections, preempt and address potential issues, and perform routine maintenance and repair tasks to ensure our equipment stays in peak condition throughout the year. We're seeking a reliable team player with strong experience in maintenance and skilled construction. Join us and make a difference in providing an exceptional living experience for our valued tenants.

You will be performing general regular maintenance duties and attending to virtually all parts of the buildings in question (indoor and outdoor), including the flooring, ceiling, roofing, drywall/paint, locks, furnishings repair, appliance repair and should have basic knowledge of systems like HVAC, plumbing, and electrical wiring.

You can be on call regularly to receive inquiries as they may arise and address repairs as needed, prioritizing those that are deemed emergencies as such.

**Reasons to Join Our Team**
- Competitive salaries
- Recognition awards, bonuses, and events.
- Ongoing training and career advancement opportunities.
- Paid apartment accommodations

**Job Duties & Responsibilities**
- Provide responsive, professional customer service to all tenants in order to build positive tenant relations and communications.
- Preparation of units for new tenants, including assembling new furniture, hanging washroom fixtures and ensuring all furnishing are installed and operating
- Coordinate ongoing maintenance and inspections to comply with all relevant laws, codes, and company policies
- Keeping the properties healthy, habitable, presentable, and operational
- Maintain a high level of maintenance and repair standards and follow up
- Ensuring no water damage
- Regular cadence of property visits ensuring no break-in’s/illegal tenants or vandalism
- Determine what is needed for the properties to withstand any environmental changes
- Maintain records of repairs and invoices
- Negotiate service contracts when necessarily
- Schedule and inspect work
- Repair or replace damage
- Hire and supervise 3rd party companies when needed
- Help with development of budgets for the upkeep of equipment and property structures
- Conduct repairs on the company or building’s equipment such as heating and cooling systems, plumbing systems, or electrical systems
- Perform general aesthetic upkeep which can include painting, basic carpentry, or landscaping
- Handle pest control issues by spraying insecticide or calling and coordinating with the appropriate professionals
- Ensure locks are functioning properly and responding when there are issues
- Maintain and carry out a calendar of monthly and annual equipment checkups or repairs
- Provide after-hours emergency service when required
- Respond to tenant questions, concerns, emergencies, and complaints in a timely manner.

**Required Skills**:

- General construction; carpentry, plumbing, roofing, masonry, painting, landscaping
- Able to forecast the need for improvements before they become issues
- Organization
- Record-keeping/invoicing
- Ability to work in various temperatures
- Ability to lift heavy objects; should be in overall good physical health
- Ability to solve basic problems that may arise on the job
- Ability to respond to emergencies in a timely manner and be able to prioritize important work
- Ability to communicate any issues or problems to upper management while also being able to work with other staff members to get a particular job completed
- Ability to organize calendars and appointments especially in relation to regular required maintenance
- Ability to multitask and juggle a variety of appointments and requests at one time
- Shows initiative and demonstrates accountability

**Qualifications**
- Possess a valid driver’s license in good standing
- Possess a clean background check if requested
- Any trades licensing is considered a strong asset
- Knowledge of electrical, and plumbing systems in day-to-day tasks for the job
- Ability to complete routine plumbing repairs, repairs - an asset
- Knowledge of heating and air conditioning units, plumbing systems, and electrical systems
- Advanced understanding of maintenance equipment, procedures, and techniques
- Proven ability to comply with operational policies and procedures, codes, and regulation
- Previous maintenance/contracting/construction work for at least 5 years is preferred
- WHMIS training and any other health and safety training is preferred
- Connections within the trades industry an asset
- Own a cellular phone
- High school diploma minimum education
- Must be able to read, write, and speak fluent English
- Possess ability

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