Dispatch Operator/call Taker

4 months ago


Winnipeg, Canada BIL Security Services Canada Full time

**About us**

Winnipeg's leading Security Company specializing in Security Guards, IP cameras, access and alarm security integration. We operate one of Canada's largest LIVE video monitoring centers.

**Responsibilities**:

- Answer incoming calls.
- Provide accurate information about the company's products and services.
- Maintain customer records and update information as needed.
- Provide assistance to customers with technical issues.
- Transfer calls to the appropriate personnel when necessary.
- Must have experience as a dispatcher/call taker working in an office setting.
- Must be able to work in a team environment.
- Must have very strong communication skills (English written and spoken).
- Must have excellent computer & telephone skills.
- Must be able to demonstrate a minimum typing skill of 85 WPM.
- Must be able to handle working in a fast-paced atmosphere
- Be able to work varied shifts, afternoons, nights and weekends as and when required

**Job Types**: Full-time, Permanent

**Salary**: $14.25-$18.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- Our office and monitoring centre is located in an industrial area with limited bus service at times. Do you have a reliable mode of transportation outside of public transportation or ride-share?

**Experience**:

- Dispatching: 1 year (required)

Shift availability:

- Day Shift (required)

Work Location: In person



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