Dispatch Operator/call Taker
4 months ago
**About us**
Winnipeg's leading Security Company specializing in Security Guards, IP cameras, access and alarm security integration. We operate one of Canada's largest LIVE video monitoring centers.
**Responsibilities**:
- Answer incoming calls.
- Provide accurate information about the company's products and services.
- Maintain customer records and update information as needed.
- Provide assistance to customers with technical issues.
- Transfer calls to the appropriate personnel when necessary.
- Must have experience as a dispatcher/call taker working in an office setting.
- Must be able to work in a team environment.
- Must have very strong communication skills (English written and spoken).
- Must have excellent computer & telephone skills.
- Must be able to demonstrate a minimum typing skill of 85 WPM.
- Must be able to handle working in a fast-paced atmosphere
- Be able to work varied shifts, afternoons, nights and weekends as and when required
**Job Types**: Full-time, Permanent
**Salary**: $14.25-$18.00 per hour
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
Application question(s):
- Our office and monitoring centre is located in an industrial area with limited bus service at times. Do you have a reliable mode of transportation outside of public transportation or ride-share?
**Experience**:
- Dispatching: 1 year (required)
Shift availability:
- Day Shift (required)
Work Location: In person
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