Unit Clerk Ii

4 weeks ago


Toronto, Canada Michael Garron Hospital Full time

Overview

Acts as part of an interdisciplinary team, facilitating patient flow through the Hemodialysis Unit. This involves booking appointments, registration, file management, orientation of the patient/family to the unit, data collection and procurement of supplies.

Education
- Grade 12 or equivalent, post-secondary education preferred.
- Extensive knowledge of medical terminology preferred.
- Public Relations/customer service training preferred.
- Successful completion of Cerner training.

**Qualifications**:

- Demonstrated ability to work independently or as part of an interdisciplinary team in an extremely fast paced environment.
- Ability to multi-task and proven organizational skills.
- Proven innovation in problem solving skills and critical thinking.
- Excellent organizational skills.
- Excellent communication skills, both written and verbal, when dealing with co-workers, other disciplines, other departments, patients/families, family physicians, and external agencies.
- Demonstrated interpersonal and conflict resolution skills.
- Demonstrated ability to understand and follow written and verbal instructions.
- Demonstrated ability to be receptive to instruction/direction and changes.
- Professional telephone etiquette is mandatory.
- Expert with Plexxus SAP-SRM requisitioning and troubleshooting.
- Demonstrated knowledge of procedures, terminology and equipment related to hemodialysis.
- Demonstrated ability to work closely with patients, to provide family centered care.
- Good work and attendance record required.
- All employees of Toronto East Health network - Michael Garron Hospital (MGH) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safetyby adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to Toronto East Health network's policies and practices.

Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption pursuant to the Ontario Human Rights Code.


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