Unit Clerk Ii

4 weeks ago

Toronto, Canada Michael Garron Hospital Full time

Position Overview

Primary Responsibilities

Maintains information and appropriate files as it relates to the patient's chart and hospital records.

Demonstrates conflict resolution skills.

Provides a link between hospital staff and visitors/relatives by greeting, assisting, and guiding visitors.

Acts as a receptionist.

Performs duties related to the smooth operation of the area which includes but is not limited to the following:
Transport items

Perform errands

Assists with admissions, discharge and transfer

Clerical duties

Process doctor's orders

Phones staff for schedule availability

Assists with the provision of a safe and therapeutic environment.

Participates in the quality assurance activities of the hospital.

Maintain a safe and healthy work environment

Other duties as assigned

Education

Minimum Grade 12 or equivalent, post secondary education preferred

Completion of Medical Office Administration or Patient Registration Courses Preferred

Experience

Recent Unit Clerk, registration, admitting, and appointment scheduling experience preferred.

**Skills**:
Demonstrated ability to work independently and as part of a multidisciplinary team in an extremely fast-paced environment.

Knowledge of hospital admission, discharge and transfer (ADT) systems preferred.

Knowledge of medical terminology an asset.

Strong customer service skills and experience required.

Flexibility to adapt to a dynamic work environment.

Ability to multi-task and proven organizational skills.

Proven innovation in problem solving and critical thinking skills required.

Excellent communication skills (verbal and written).

Demonstrates basic mathematical skills.

Ability to maintain confidentiality, demonstrates tact, diplomacy, and discretion in matters related to patients, staff and other hospital matters.

Must be willing to work in all areas of Medicine Health Services.

Excellent work and attendance record required.

All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)]:
Agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.

Are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.

Are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.

Please note that vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption pursuant to the Ontario Human Rights Code.

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