Current jobs related to Client Service Manager - Vancouver - BFL CANADA
-
Manager, Client Services
4 weeks ago
Vancouver, Canada Sephora Full time**Job ID**: 237856 **Store Name/Number**: BC-Pacific Centre (0528) **Address**: 701 W Georgia Street, Vancouver, BC V7Y 1E4, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora store...
-
Manager, Client Services
2 weeks ago
Vancouver, Canada Odlum Brown Full time**WHO WE ARE** Anchored in our purpose to help clients achieve their financial goals, Odlum Brown has remained an independent, full-service investment firm for over 100 years. Wholly owned by its team members, the firm continues its tradition of leadership in the financial community as one of BC’s most respected investment firms. We are honoured to be...
-
Client Services Manager
4 weeks ago
Vancouver, Canada VERITEXT LLC Full timeVeritext is the global leader in litigation and discovery solutions providing the most skilled court reporters, advanced technology and unparalleled service to help our clients achieve successful outcomes anytime and anywhere! **Overview**: - Providing our clients with exceptional service is the foundation of our business. The **Client Services Manager**...
-
Manager, Client Services
4 weeks ago
Vancouver, Canada Cardinal Path Full timeCompany Description Cardinal Path leverages digital analytics to deliver insight, understanding and outcomes that create competitive advantage for our clients. We engage at the strategic, business, and technical level to generate tangible and quantifiable value for our partners. Cardinal Path is continuing its rapid growth, and we are looking for a Manager...
-
Client Service Manager
3 days ago
Vancouver, British Columbia, Canada BFL Canada Full timeWe offer more than a job, we offer a career We support our employees to shape their career by encouraging continuing education and investing in training and development. We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. We inspire people...
-
Client Service Manager
3 days ago
Vancouver, British Columbia, Canada BFL Canada Full timeWe offer more than a job, we offer a career We support our employees to shape their career by encouraging continuing education and investing in training and development. We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. We inspire people...
-
Client Service Manager
19 hours ago
Vancouver, British Columbia, Canada Gallagher Full timeJob DescriptionThe Client Solutions Manager (licensed insurance broker/agent) will work directly with clients delivering world-class customer service. This role involves guiding new clients through policy purchases, handling policy changes, resolving billing issues, and reviewing accounts at renewal. The ideal candidate will be responsible for business...
-
Client Service Associate Manager
4 days ago
Vancouver, British Columbia, Canada Scotiabank Full timeJob DescriptionThe Administrative Associate plays a crucial role in the overall success of one or more Wealth Advisors by ensuring a high level of client service through effective administration and day-to-day trading of their business.In this role, you will:Ensure effective client administration by managing all administrative processes and escalations...
-
Client Services Manager, Stores
5 days ago
Vancouver, Canada Sephora Full timeDate: Jun 12, 2024 Location: Vancouver, BC, CA, V6Z 2V7 At Sephora Canada, were passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in...
-
Vancouver, Canada Gallagher Full timeGallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect...
-
Client Service Manager
2 days ago
Vancouver, Canada BFL Canada Full timeWe offer more than a job, we offer a career! We support our employees to shape their career by encouraging continuing education and investing in training and development. We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. We inspire people...
-
FO-TMA 21R
4 weeks ago
Vancouver, Canada BC Public Service Agency Full timePosting TitleFO-TMA 21R - Client Services Regional Financial OfficerPosition ClassificationFinancial Officer (TMA) R21UnionGEUWork OptionsHybridLocationKelowna, BC V1Z 2S9 CA Multiple Locations, BC CA (Primary) Vancouver, BC V6B 0N8 CA Victoria, BC V9B 6X2 CA Salary Range$74,364.94 - $84,558.03 annually, which includes a 6.6% Temporary Market...
-
Client Service Manager
5 days ago
Vancouver, Canada BFL Canada Full timeWe offer more than a job, we offer a career! We support our employees to shape their career by encouraging continuing education and investing in training and development. We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. We inspire people...
-
Vancouver, British Columbia, Canada Gallagher Full timeOverview As a Client Solutions Manager on the Private Client team, you will be managing a longstanding and valued book of business, working directly with clients and delivering the client service excellence Gallagher is so well known for. Whether that means guiding clients through their policy renewal cycle, handling policy changes, or resolving billing...
-
Vancouver, Canada Gallagher Full timeOverview As a Client Solutions Manager on the Private Client team, you will be managing a longstanding and valued book of business, working directly with clients and delivering the client service excellence Gallagher is so well known for. Whether that means guiding clients through their policy renewal cycle, handling policy changes, or resolving billing...
-
Client Service Manager II
5 days ago
Vancouver, British Columbia, Canada Intello Technologies Inc. Full timeJobs by Category: HealthJob Function: Health SolutionsStatus: Full TimeSchedule: RegularDescriptionCreate Awesome Experiences for Our CustomersAre you a problem-solver who thrives on challenges? Do you believe that continuous learning is an exhilarating journey, and that well-being is just as important as career success? If so, join the TELUS Health team for...
-
Saas Account Manager, Client Services
3 weeks ago
Vancouver, Canada Fintel Connect Full timeFintel Connect is an award-winning, fast-growing fintech company that is looking for a driven, dynamic, results-oriented leader to join our client services management team, in the fast-paced world of influencer and affiliate marketing. **Who We're Looking For**: **What we offer**: - A rapidly growing organization with opportunities for career advancement -...
-
Manager, Client Services
4 weeks ago
Vancouver, Canada HSBC Full timeOpening up a world of opportunity. We're a financial services organization serving more than 40 million customers across the globe through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses. We’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of new opportunities for our...
-
Remote Managed Client Services Manager
3 weeks ago
Vancouver, BC, Canada ZLC FINANCIAL Full time €68,000 - €75,000Client Services Coordinator Individual Wealth and Insurance Management Are you ready to join a prestigious financial services firm with a legacy of excellence? ZLC Financial has been a trusted name in the Vancouver community for over 70 years, delivering tailored, independent advice to high-net-worth individuals, families, entrepreneurs, and successful...
-
Remote Managed Client Services Manager
3 weeks ago
Vancouver, BC, Canada ZLC FINANCIAL Full time €68,000 - €75,000Client Services Coordinator Individual Wealth and Insurance Management Are you ready to join a prestigious financial services firm with a legacy of excellence? ZLC Financial has been a trusted name in the Vancouver community for over 70 years, delivering tailored, independent advice to high-net-worth individuals, families, entrepreneurs, and successful...
Client Service Manager
1 month ago
**We offer more than a job, we offer a career**
- We support our employees to shape their career by encouraging continuing education and investing in training and development.
- We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
- We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
- We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
- We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
- We recognize the importance of work life balance with our hybrid work program, wellness allowance, and year-round social activities and events.
**BFL CANADA is seeking a Client Service Manager in Construction for its Vancouver Office**
As a member of our Construction division you will be responsible to assist the Client Executive (CE) with all client management requirements, with a focus on retention of the assigned book of business. If you’re looking for a dynamic work environment, keep reading
**YOUR DAY AS A CLIENT SERVICE MANAGER**
**Client**
- Proactively manages a book of business by reviewing clients’ exposures, gaps in coverage, and loss
history and proposes appropriate coverages and/or solutions with CE.
- Develops account strategies, presentations and proposals with CE.
- Answers client questions and handles daily requests/coverage changes.
- Ensures maximum retention of book. Works with a Client Service Assistant (CSA) to provide
exceptional client service.
- Works with a CSA to ensure all certificates of insurance are issued accurately and in a timely manner.
- Reviews contracts to ensure insurance program meets requirements and works with insurers to amend coverages/ obtain agreement.
- Establishes appropriate procedures for claims administration/l loss prevention activity
- An advocate for our clients during the claims process.
**Marketing**
- Manages the marketing process in close collaboration with the CE.
- Prepares accurate and comprehensive underwriting submissions.
- Utilizes relationships to negotiate best terms for new and renewal business.
- Endorses policy wordings based on client requests.
- Works with insurers to provide coverage solutions to better meet our clients’ changing operations and as new products are being offered.
- Ensures the accuracy of renewal documentation and issues manuscript policies when required.
- Reviews policy wordings and other documentation for accuracy and completeness.
**Team**
- Supervises and trains the CSA on internal procedures and works to develop their general insurance
knowledge.
- Proofs CSA’s work to ensure internal and external documents are accurate and expedited in a timely manner.
- Works with the CSA to ensure timely and accurate follow ups on outstanding client accounts receivables.
- Meets with BFL Compliance regularly to review accounts and procedures.
**General**
- Maintains policy files and/or electronic files to ensure that they are organized and up to date.
- Responds to telephone calls and written inquiries from clients and underwriters in a timely and professional manner.
- Participates in industry functions and targeted public relations activities.
- Maintains important market relationships.
- Follows BFL policies and procedures, including security and quality procedures, as currently set out and as amended from time to time.
- Other miscellaneous duties and special projects as required.
**OUR IDEAL CANDIDATE**
- Minimum 5 years Commercial insurance experience or relevant insurance education.
- Level 2 license (insurance designation, CIP or CAIB preferred) or working towards the designation.
- Maintenance of licensing requirements/ continuing education.
- Extremely detailed.
- Must be completely client focused and service oriented.
- Excellent communication skills, listening, verbal, and written.
- Ability to work well independently, as part of a team, and with others throughout the organization.
- Positive attitude and a desire to grow.
- Willingness to go beyond the job description.
- Good knowledge of Microsoft Word, Outlook, Excel, and PowerPoint.
**WHO WE ARE**
Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1000 professionals located in 24 cities across the country. BFL CANADA is a founding Partner of Lockton Global LLP, a partnership of independent insurance brokers who provide Risk Management, Insurance and Benefits Consulting services in over 140 countries around the world.
Here at BFL our employees have the freedom to d
