Sales & Production Planner
2 months ago
**Job Summary**:
**Sales Responsibilities include**:
Maximizes leads by bringing in new business and servicing current accounts by understanding our products and services; maximizing sales by offering to upsell opportunities; developing and contacting potential customers to offer new or additional products; closing sales; building and expanding sales accounts and maintaining sales databases
Understands our products and sales goals by studying technical literature, reviewing sales objectives, quotas, and plans, and participating in sales and production meetings
Monitors competition by gathering marketplace information on competitors’ current and new products, pricing structures, services, sales campaigns, and discounts
Tracks industry and market news and trends
Presents products to clients by providing explanations, demonstrations, literature, estimates, and samples
Perform customer service for clients; process orders by obtaining account detail, coordinate shipping requirements, manage invoices, respond to customer inquiries and feedback
Builds and expands accounts by maintaining rapport, answering requests, introducing new products and services, and upgrades, as well as studying account needs
Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
Recommends changes in products, services, and pricing by evaluating competitive developments
Analyzes and discovers potential discrepancies with current products, services, and pricing
Analyzes a customer’s needs and requests
**Skills required**:
Computer knowledge, including but not limited to Microsoft Office.
**Personality**:
Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit
A natural forward planner who critically assesses their own performance
Mature, credible, and comfortable in dealing with architects, designers, builders, and homeowners
Reliable, tolerant, and determined
Empathic communicator, able to see things from the other person’s point of view
Well-presented and businesslike
Keen for new experience, responsibility, and accountability
Able to get on with others and be a team player
**Business and selling skills**:
Must be an excellent face-to-face and telephone communicator
Able to demonstrate success and experience managing major accounts customers and large contracts or even a business, particularly achieving genuine sales development
Sales in manufacturing would be an asset
**Production Planner responsibilities include**:
Prepare, plan and release production plans, dispatch reports, capacity plans and requisitions to ensure the timely supply of products and material to both internal and external customers
You will play a critical role in ensuring that our hose reel and manifold production processes run smoothly and efficiently. This individual will be responsible for developing and implementing production plans, monitoring production schedules, and coordinating with various departments to ensure that production targets are met. This role requires strong analytical and organizational skills, as well as a deep understanding of operations and production planning processes.
**Key Responsibilities**:
Develop and implement production plans that meet customer requirements and achieve the company's production goals.
Collaborate with cross-functional teams to ensure that production processes are optimized for efficiency and effectiveness.
Monitor production performance and make adjustments as necessary to meet customer demand and production targets.
Analyze production data to identify areas for improvement and implement process improvements to increase efficiency
Develop and maintain production schedules, including prioritizing work, coordinating resources, and communicating plans to cross-functional teams
Establish and maintain production metrics to measure performance and identify areas for improvement
Work closely with suppliers and customers to ensure timely delivery of products and to resolve any production-related issues.
Knowledge of raw materials, production processes, quality control, costs, and
other techniques for maximizing the effective manufacture and distribution of goods
**Overall Skills**:
Ability to interact well with internal and external customers
Excellent communication skills
Ability to read write and communicate effectively in English
Good communications skills
**Qualifications**:
**Qualifications and experience**:
- At least 5 years related experience; or equivalent combination of education and experience.
- Detail oriented, able to meet deadlines, and manage multiple priorities.
- Strong organizational and communication skill required.
- Ability to solve problems and analyze data.
- Ability to multi-task in a fast-paced environment.
- Experience in a manufacturing environment a must
- Strong research and creative thinking skills
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